National Account Manager

Sony Electronics Inc. is looking for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity and Inclusion. In addition, our team members enjoy innovative work-life balance opportunities including a hybrid home/office workplace, monthly “Free Fridays”, and early shutdowns on Fridays throughout the year (including half-days during the summer).

Join us on our mission to fill the world with emotion through the power of creativity and technology.

The National Account Manager is responsible for driving sales and profitable growth across assigned retail, distribution, dealer, OEM, or VAR accounts. This role serves as a key point of contact for customers, developing and executing account plans, managing purchase, sales and inventory (PSI) performance, and identifying opportunities to grow the business.

Working closely with Business Managers, the Sales Director, and other cross-functional partners, the National Account Manager translates customer and market insights into actionable business plans while ensuring account performance aligns with overall company objectives.

Responsibilities

• Develop and execute strategic account and sales plans that support revenue and profitability objectives.
• Manage purchase, sales and inventory (PSI) planning and forecasting for assigned accounts, including monitoring performance and adjusting plans as needed.
• Build and maintain strong relationships with key customer contacts and serve as the primary point of contact for assigned accounts.
• Identify sales opportunities and create awareness and demand for the company’s products.
• Analyze account performance, inventory, forecasts, market dynamics and other business data to identify trends, risks and opportunities.
• Partner with Business Managers and the Sales Director to communicate account performance, priorities and changes in business direction.
• Provide regular visibility into customer purchasing, sales and inventory to support broader business and country-level planning.
• Proactively identify and resolve customer and business issues, escalating when appropriate.
• Lead or contribute to cross-functional projects and initiatives that support sales and business objectives.
• Apply knowledge of the customer, market and business to develop solutions to complex or evolving challenges.
• Share knowledge and best practices with colleagues and provide guidance or mentoring to less-experienced team members.
• Maintain a strong understanding of the company’s product portfolio, emerging technologies and competitive landscape.
• Represent the company’s values and purpose through customer relationships and go-to-market strategies.

Minimum Requirements

• Bachelor’s degree or equivalent combination of education and relevant experience.
• 3+ years of national sales, account management, buying, or related experience.
• 3+ years of experience managing purchase, sales and inventory plans, including forecasting and PSI responsibility.
• Strong Excel and data analysis skills, with the ability to translate data into actionable business insights.
• Strong interpersonal, negotiation and presentation skills.
• Demonstrated ability to independently manage customer accounts and business priorities.
• Ability to analyze complex business issues, identify solutions and make informed recommendations.
• Strong attention to detail and ability to learn and manage an extensive and frequently changing product portfolio.

Preferred Skills

• Experience within consumer electronics, home entertainment, audio, retail, distribution, or a related industry.
• Experience managing national or large-scale retail/customer accounts.
• Strong understanding of retail sales, inventory management, forecasting and demand planning.
• Experience developing and executing account-level business plans.
• Demonstrated ability to work effectively across sales, product, operations and other cross-functional teams.
• Experience leading projects, sharing best practices, or mentoring less-experienced team members.
• Ability to anticipate business trends and develop creative solutions to complex customer or market challenges.

The anticipated base pay range for this position is $83,654 to $111,539. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

In addition to a competitive base salary, this position is also eligible for a sales incentive plan. The specifics of the plan vary by role and can include elements related to both individual and company performance. In addition, this position is also eligible for a comprehensive benefits package including healthcare benefits (medical, dental, and vision), paid medical leave, a 401k plan with matching company contributions, vacation time, education assistance, student loan assistance program, eighty hours of paid sick leave time annually, and up to twelve weeks paid parental leave.

Sony Electronics is an Equal Opportunity Employer that values employees with a broad cross-cultural perspective. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, citizenship status, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.

Disability Accommodation for Applicants to Sony Electronics Inc. and Sony of Canada ULC

Sony Electronics Inc. and Sony of Canada ULC. provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at talenthelp@am.sony.com, or you can mail your resume to: Sony Electronics, Human Resources Department, 16535 Via Esprillo, San Diego CA 92127. Please indicate the position you are applying for.

Recruitment Fraud Notice

We are aware that unauthorized individuals or organizations may attempt to impersonate our company through fraudulent job postings to solicit personal information or payments from applicants. While we take these matters seriously, we cannot control third-party websites. To protect your personal information, always verify that any job posting you respond to also appears on our official Careers page: www.sonyjobs.com. Be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process. If you have any doubts about the authenticity of a job posting or communication, please contact talenthelp@am.sony.com before submitting any information.