Strategic Account Manager

Job ID: · 44718

Job Title: · Strategic Account Manager

Job Type: · Employee Regular

Business Area: · Business Development

Country: · Canada (CA)

Location: · LRQA - Canada - Homebased

Strategic Account Manager

Role Purpose

Develop and win new business opportunities with existing and target strategic accounts. Build and maintain strong strategic relationships with key individuals in client accounts. Lead strategic sales priorities and implementation for accounts to maximize revenue delivery and growth. Introduce new products and services and support strategic bids and sales opportunities across LRQA.

Key Responsibilities

• Develop and win new business opportunities with existing and target strategic accounts.
• Build and maintain strong strategic relationships with key individuals in client accounts.
• Lead strategic sales priorities and implementation for accounts based on opportunities, framework agreements, and service agreements.
• Introduce new products and services added to the LRQA portfolio through acquisitions and new product development.
• Support strategic bids and contribute to the bid process and team.
• Act as the local lead and representative for colleagues’ accounts where geographical strategic support is required.
• Manage a selection of strategic accounts and target logos.
• Create implementation strategies for new sales opportunities and work with LRQA teams to achieve success.
• Develop and deliver strategic account plans aligned to group growth objectives and priorities.
• Grow the network of influencers within each client organization and maintain an active pipeline of opportunities.
• Work proactively with Marketing, Service Delivery (SD) and Service Delivery Support (SDS) teams.
• Manage client pipelines to support relevant sales targets and opportunities.
• Ensure pipeline accuracy, including values, sales stages, action dates and closure timelines.
• Ensure strategic accounts have current and viable account plans that support growth initiatives.
• Use account plans to prioritize opportunities, marketing support and team efforts.
• Manage retention of business within named accounts and minimize the risk of business loss.
• Support contract renewals and re-secure contracts where required.
• Play an active role in new business opportunities in either lead or supporting sales positions.
• Identify problems that LRQA can solve through customized solutions, products and services.
• Maintain strategic market knowledge and use it to support client engagement and growth opportunities.
• Produce sales reports, pipeline reports, performance summaries and project updates.

What You'll Bring

• Ability to develop and win new business opportunities. • Ability to build and maintain strong strategic client relationships. • Experience leading strategic sales priorities and account growth initiatives. • Experience supporting strategic bids and sales opportunities. • Account management skills and experience developing strategic account plans. • Experience managing account retention, revenue growth and new logo opportunities. • Ability to maintain and manage an active sales pipeline. • Experience managing contract renewals and RFP activities. • Ability to identify client challenges and develop customized solutions. • Strong market knowledge and strategic prioritization capability. • Ability to produce sales reports, pipeline reports and performance updates. • Experience working with Marketing, Service Delivery (SD) and Service Delivery Support (SDS) teams. • Ability to contribute to sales management meetings and performance discussions.

Who are LRQA?

LRQA is a leading global assurance partner, combining deep industry expertise with innovative solutions to help organizations manage risk, improve performance, and drive sustainable growth.

Operating in over 50 countries with a team of 2,500+ professionals, we support more than 60,000 clients worldwide through assurance, certification, cybersecurity, inspection, and training services. Our purpose is simple: to help businesses build a safer, more secure, and more sustainable future.

What We Offer

Join a global team where your expertise is valued and your development is supported. We offer a collaborative work environment, opportunities for professional growth, flexible working arrangements where applicable, a competitive salary aligned with the market, and a comprehensive benefits package.

Pre-Employment Checks

If you are successful in securing a role with us, we may carry out pre-employment checks, as permitted by local law, including verification of identity, right to work, employment history, education, and criminal records where applicable.

These checks are conducted by our trusted screening partner, Cfirst, in compliance with applicable data protection laws. Any personal data collected will be used solely for recruitment purposes, stored securely, and retained only as required.

For questions about the screening process, contact Onboarding@lrqa.com , For queries regarding your personal data, contact dataprotection@lrqa.com

Pre-Employment Checks

If applicable for your region, country, location, or role type and you are external candidate who has been successful in securing a role with us, we may carry out pre-employment checks as part of our recruitment process, as permitted by local law. These may include/but not lmited to: verification of identity, right to work, employment history, education, and criminal records where applicable.

These checks are conducted by our trusted global screening partner, to ensure adherance to applicable data protection laws. Any personal data collected will be used solely for recruitment purposes, stored securely, and retained only for the purpose of yoru application.

For questions about the screening process speak directly with your recruiter and hiring team, and for data protection information please view our privacy policy.

At LRQA, we believe that as a leading Global Leading Assurance and Risk Management Service provider, our talented people are our risk management advantage.

One LRQA

We believe the best outcomes come from diverse perspectives, shared ambition and working together with integrity. That's how we buid a workplace where everyone can contribute, grow and thrive.

Guided by Vision and powered by Expertise, we're united by a shared purpose. If you're driven to make a difference, you'll belong here.

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