Strategic Account Manager – Account Growth

We're Hiring a Strategic Account Manager to Join Our Team

• Vheda Health is seeking a results-driven Strategic Account Manager to accelerate revenue growth within our existing portfolio of health plan clients.
• This is a sales-focused role responsible for identifying, developing, and closing expansion opportunities with existing customers, including new products and services, additional member populations, and expansion into new health plan markets.
• The ideal candidate is a relationship-oriented sales professional who combines strong commercial instincts with the ability to turn established client relationships into measurable revenue growth.

Key Responsibilities

1. Account Growth & Revenue Generation

• Own and achieve annual revenue expansion targets across assigned health plan accounts.
• Identify and close opportunities to introduce additional Vheda products and services to existing clients.
• Expand existing partnerships into additional health plan markets, geographies, and member populations.
• Develop and execute strategic account growth plans with clearly defined opportunities, revenue potential, timelines, and action plans.
• Build and maintain a qualified expansion pipeline to consistently achieve growth targets.

2. Relationship Development & Commercial Engagement

• Cultivate relationships with key decision-makers and influencers within assigned health plan accounts.
• Establish relationships across clinical, financial, quality, medical economics, and executive leadership teams.
• Identify emerging client priorities and align Vheda's capabilities with their business objectives.
• Develop executive-level presentations and business cases that demonstrate Vheda's clinical, financial, and quality value proposition.
• Proactively engage existing clients to identify new opportunities rather than relying solely on inbound requests.

3. Sales Execution & Opportunity Management

• Lead expansion opportunities from initial discovery through solution development, proposal, negotiation, and contract execution.
• Coordinate with internal stakeholders to structure commercially viable solutions.
• Maintain accurate opportunity records, pipeline forecasts, and sales activities within the company's CRM.
• Overcome objections, navigate complex health plan decision-making processes, and drive opportunities toward closure.
• Partner with executive leadership on larger enterprise expansion opportunities.

4. Cross-Functional Collaboration

• Work closely with Client Services to understand account performance, client satisfaction, and potential growth opportunities.
• Collaborate with Clinical, Product, Finance, and Marketing teams to develop proposals that address client needs.
• Leverage demonstrated program outcomes and ROI to strengthen expansion discussions.
• Support account planning and executive business reviews with a clear focus on identifying new commercial opportunities.

Required Qualifications

• 5-7 years of relevant experience in strategic account management, account expansion sales, business development, or enterprise client growth.
• Demonstrated success in generating incremental revenue through upselling, cross-selling, or expanding existing client relationships.
• Experience selling B2B solutions or services, preferably in healthcare, digital health, health plan services, or healthcare technology.
• Experience working with Medicaid, Medicare, or managed care organizations strongly preferred.
• Ability to build relationships with senior executives and navigate complex, multi-stakeholder purchasing processes.
• Strong negotiation, consultative selling, analytical, and presentation skills.
• Experience developing account growth plans, managing sales pipelines, and achieving revenue targets.
• Proficiency with CRM platforms and disciplined sales forecasting.
• Bachelor's degree or equivalent relevant professional experience.

Performance Expectations

Success in this role will be measured by:

• Achievement of assigned annual expansion revenue targets.
• Growth in annual recurring revenue and contract value across assigned accounts.
• Number and value of new product, market, and population expansion opportunities successfully closed.
• Development and progression of a qualified account expansion pipeline.
• Consistent execution of strategic account growth plans and accurate sales forecasting.

The successful candidate will be a proactive commercial professional who sees an existing client relationship not as an account to maintain, but as an opportunity to deliver additional value and accelerate mutual growth.