Commercial Lines Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in New Jersey!

The Commercial Lines Account Manager will provide commercial lines service and support to clients and production staff by assisting, maintaining, and expanding assigned accounts.

How You Will Contribute

• Process daily mail, faxes, and emails, and respond to all telephone inquiries for assigned accounts, including taking claim calls and reporting them to carriers in accordance with company procedures.
• Review commercial applications, renewal requests, and endorsements to ensure they adhere to the underwriting authority and guidelines established by the company’s carriers.
• Manage the renewal marketing of accounts, and obtain loss runs and experience modification worksheets for assigned accounts.
• Prepare and process binders of insurance, policies, endorsements, certificates of insurance, audits, and cancellations as defined in the company procedures manual.
• Secure the Insurance Coverage Review checklist for new and renewal accounts with revenue over $2,500.
• Enter all required data into the system and maintain account files, expiration records, and a suspense or follow-up system for correspondence and requests according to established procedures.
• Prepare billings and invoices in a timely manner, process premium finance agreements as needed, and assist in the collection of premiums and audits as defined in the procedures manual.
• Assist clients by preparing Excel spreadsheets and premium breakdowns, and provide backup support to other Commercial Service Agents as assigned.
• Develop and maintain working relationships with company marketing representatives, underwriters, clients, producers, and fellow employees, while promoting teamwork, support, and a positive attitude.
• Develop and maintain strong technical knowledge of commercial lines coverage and rating, attend carrier and industry meetings and seminars, and follow B&B guidelines, policies, and procedures, including the professional development and continuing education required for valid licensing.

Licenses & Certifications

• NJ Property & Casualty Agent’s License in good standing

Skills & Experience to be Successful

• High School Diploma required; Bachelor’s degree, designation, or equivalent professional experience strongly preferred.
• Extensive technical expertise in all areas of commercial lines insurance coverage, with comprehensive knowledge of insurance products and their uses, backed by over two years of experience in service, general agency, and company roles.
• Proficient knowledge of the Microsoft Windows environment, including Word, Excel, PowerPoint, and Publisher, with the ability to create, edit, and merge letters, spreadsheets, labels, etc.

Pay Range

38.46 - 48.08 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.