Account Manager

U Trust Insurance is looking for an Account Manager to join our team in Vancouver, Washington.

In this role, you will work closely with existing clients, manage account-related administrative tasks and servicing requests, and help ensure smooth communication between clients and internal departments.

We are looking for someone who is organized, reliable, detail-oriented, and comfortable managing multiple priorities in a structured office environment. Your work will play an important role in supporting a positive client experience while ensuring that account servicing and administrative processes are handled accurately and in accordance with company procedures.

This position is on-site in our Vancouver, WA office.

Responsibilities

• Manage and support existing client accounts, related servicing requests

• Handle client communication in a professional and timely manner

• Follow up on open requests and help move them to resolution

• Keep client account and policy records complete, up to date, and well organized

• Ensure data consistency and integrity across CRM and ERP systems

• Work closely with internal teams to support client needs

• Help ensure a high level of service and attention to detail in daily operations

Qualifications

• Experience in account management, customer support, or another client-facing position

• Insurance industry experience preferred, with knowledge of insurance products, services, and markets

• An active Property and Casualty insurance producer license is a plus, and we are happy to support candidates who are interested in obtaining one

• Strong communication and organizational skills, with the ability to build rapport and maintain positive relationships with clients and partners

• Ability to work with accuracy in a fast-paced environment

• Strong sense of ownership and follow-through

• Ability to prioritize and manage workload independently while working effectively with team members and internal departments

• Tech savvy, able to quickly learn and navigate new software and systems

• Knowledge of Ukrainian or Russian language is a plus

Schedule

• Monday to Friday

• 8:00 AM – 4:00 PM

• On-site in Vancouver, WA

About U Trust Insurance

U Trust Insurance is an insurance agency serving the U.S. market. We rely on teamwork, consistency, and a high standard of service. We value people who are dependable, detail-oriented, and ready to contribute in a professional office setting.

Equal Opportunity Employer

U Trust Insurance is an equal opportunity employer and considers all qualified applicants without regard to legally protected characteristics.

How to apply

Please apply through the selected job platform.

We review every application manually. If we believe there’s a fit, we’ll reach out to continue the conversation.

We look forward to hearing from you!