JobsAccount ManagerUnited StatesTechnical Account Manager (UK)
Novee Security
Posted today
Technical Account Manager (UK)
Novee Security · Oregon, United States
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In short
You will own the end-to-end technical post-sales lifecycle, including onboarding, deployment, and ongoing optimization for customers in the UK and EMEA region. You will act as the primary technical point of contact, troubleshooting complex issues and translating technical findings into business value for clients.
What they're looking for
MUST-HAVE SKILLS
ALSO MENTIONED
Candidates must have at least 5 years of experience in technical account management, solution engineering, or related technical support roles. A strong technical background with experience in B2B customer engagements and an understanding of penetration testing or vulnerability management is required.
About the employer
Novee Security
Novee is an AI pentesting platform that thinks like real attackers and delivers precise, actionable fixes.
Novee is the AI penetration testing platform built to secure an environment that’s constantly changing against attackers operating at machine speed. It starts with true black-box testing, reasoning about your environment the way a real attacker would: uncovering novel vulnerabilities, business logic flaws, and chained attack paths continuously, not just at fixed points in time. Built by veteran offensive security operators, Novee’s AI models are purpose-trained on real attacker tradecraft and adapt as your environment evolves, getting smarter over time. And because finding risk isn’t enough, every issue is validated and paired with precise, personalized fixes tailored to your architecture, tech stack, and business logic- so teams can reduce real risk as fast as attackers create it.
- INDUSTRY
- Computer and Network Security
- COMPANY
- Privately Held
- FOUNDED
- 2025
- HEADQUARTERS
- New York, NY
- SIZE
- 51-200
- OFFICES
- 2 on LinkedIn
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Questions about this role
- Is this Novee Security role remote?
- Tagged remote.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 5-10 years.
The posting, in full
Location: UK Be Novee’s first Technical Account Manager in the UK region. Novee is the AI penetration testing platform built for a world where attackers operate at machine speed. Founded in Tel Aviv in May 2025 by a team with decades of nation-state offensive security experience - including veterans of Unit 8200, Iron Dome, and elite zero-day research - we're turning that expertise into a platform that thinks like a real attacker, runs continuously, and uncovers the novel vulnerabilities that manual testers and scanners miss.
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Technical Account Manager (UK)
Location: UK
Be Novee’s first Technical Account Manager in the UK region.
About Us
Novee is the AI penetration testing platform built for a world where attackers operate at machine speed. Founded in Tel Aviv in May 2025 by a team with decades of nation-state offensive security experience - including veterans of Unit 8200, Iron Dome, and elite zero-day research - we're turning that expertise into a platform that thinks like a real attacker, runs continuously, and uncovers the novel vulnerabilities that manual testers and scanners miss.
We raised $51.5M in four months, backed by top investors YL Ventures, Canaan Partners, and Oren Zeev - one of the fastest funding trajectories in offensive security. Our proprietary AI model outperforms frontier LLMs by over 55% on real exploitation benchmarks, and we're just getting started.
We're looking for exceptional people to join our mission: making continuous, intelligent offensive security the new standard.
About the Role
We’re hiring a highly technical and hands-on Technical Account Manager to join our growing team in the UK and support customers across the EMEA region.
You will be the first TAM dedicated to the UK region, working closely with our Head of Customer Success. You’ll also collaborate with the two other TAMs in the organization as we support and scale our customer base.
You will own the technical post-sales lifecycle end-to-end - including onboarding, deployment, integrations, troubleshooting and support, and ongoing optimization - ensuring customers successfully operate and scale the platform in their environments.
This role sits at the intersection of Technical Account Management, Product, and Engineering, requiring a deep understanding of how our platform integrates into customer environments, how data flows, and how to translate technical insights into real business value.
You’ll work closely with customers, R&D, Product, and Sales - playing a critical role in technical success, platform adoption, and revenue impact.
Responsibilities
- Own the technical success of customer deployments end-to-end
- Lead onboarding, integrations, and deployment in customer environments
- Work hands-on with customer systems, data, and integrations
- Troubleshoot complex technical issues in production environments
- Identify gaps, issues, and edge cases- and solve them proactively
- Perform validations (manual and automated) to ensure platform accuracy and value delivery
- Translate technical findings into clear business insights for customers
- Act as the main technical point of contact and build trusted relationships with customers
- Provide ongoing technical support and debugging
- Work closely with R&D and Product to share feedback and improve the platform
- Support expansion and renewal efforts through strong technical execution
- Contribute to building processes, playbooks, and best practices as the TAM function grows
Requirements
- 5+ years of experience in Technical Account Management, Solution Engineering, Customer Success Engineering, or technical support roles
- Strong technical background and ability to understand complex systems and integrations
- Experience working with B2B customers - must
- Experience owning technical customer engagements end-to-end
- Strong troubleshooting and problem-solving skills
- Experience working cross-functionally with Product, R&D, and Sales
- Understanding of penetration testing / vulnerability management - strong advantage
- Familiarity with AI / LLM / Prompt Engineering - advantage
Who You Are
- Highly independent with a strong ownership mindset
- Comfortable operating in an unstructured, fast-paced startup environment
- Strong communicator with both technical and business stakeholders
- Proactive and solution-oriented
- Able to manage multiple customers and priorities simultaneously
- A true team player with a “get things done” attitude
Bonus Points
- Background in cybersecurity, offensive security, or vulnerability management
- Experience supporting enterprise customers at scale
- Experience working hands-on with technical environments or writing scripts
- Experience building TAM or post-sales technical processes from scratch
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