Account Manager

ABOUT US

Double A Solutions in Toledo, Ohio is a fun-loving and dynamic company that is passionate about making a difference in the world through innovative solutions. Our team is made up of bright, creative, and driven individuals who love what they do and are dedicated to making a positive impact in their communities.

At Double A Solutions, we believe that work should be enjoyable and fulfilling. That's why we foster a supportive, collaborative, and inclusive work environment where our employees can flourish and reach their full potential. We offer a flexible work schedule, competitive salary, and a range of benefits to ensure that our employees are taken care of and can enjoy a healthy work-life balance.

We are always on the lookout for new talent to join our team and help us continue to grow and make an impact. If you're looking for a company that values its employees and provides a fun, dynamic, and challenging work environment, then Double A Solutions is the place for you. We welcome applicants from all backgrounds and disciplines and are committed to creating a diverse and inclusive workplace.

Learn more about us and our products here: https://www.doubleasolutions.net/portfolio/

THE POSITION:

We are looking for a full-time Account Manager for our Janitorial Manager product. An effective Account Manager has excellent problem-solving skills, knows how to use their resources, works well on a team, takes initiative, and is very detail-oriented. In this role, you would be responsible for working with new and existing customers by:

• Setting up new customer accounts
• On-boarding new customers and teaching them how to use our software to optimize their business
• Providing training to system administrators and end-users
• Re-onboarding low usage customers
• Monitoring account for admin and end-user usage

WHY SHOULD YOU APPLY?

• Comprehensive benefits package, including medical, dental, vision, 401K, disability insurance, PTO and more
• A fantastic work culture that has values you can stand behind
• Opportunities for growth, both personal and professional
• Work for a company where you are more than just a number
• Work from home and hybrid options!

PREFERRED REQUIREMENTS

• Bachelors degree in relevant field or equivalent work experience
• Local to Toledo, OH
• 10% travel
• Mobile app troubleshooting skills
• 3 years of technical support and software implementation experience
• 1+ years of experience using Microsoft Office products
• MS Office intermediate level

Essential Requirement: Work Authorization

Double A Solutions does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Double A Solutions is an equal opportunity employer. We are committed to maintaining an environment that is free from unlawful discrimination, harassment, and retaliation. Double A Solutions prohibits discrimination and harassment on the basis of protected class: age (40 years of age or older), ancestry, color, disability, ethnicity, familial status, gender, gender identity and expression, genetic information, HIV/AIDS status, marital status, military status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, protected veteran status, or any other legally protected characteristic.

EEOC Know Your Rights

OCRC Know Your Rights

Double A Solutions is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents