JobsAccount ManagerUnited StatesACCOUNT MANAGER/ AREA MANAGER
FACILITY SERVICE JANITORIAL LLC
Posted today · Jobs at FACILITY SERVICE JANITORIAL LLC
ACCOUNT MANAGER/ AREA MANAGER
FACILITY SERVICE JANITORIAL LLC · Dearborn, Michigan, United States
In short
The Account Manager is responsible for overseeing assigned sites, ensuring they are properly staffed, cleaned, and maintained to company standards. They must manage team performance, handle customer concerns, and ensure operational budgets and schedules are strictly followed.
What they're looking for
MUST-HAVE SKILLS
ALSO MENTIONED
The ideal candidate has prior experience in managing people, preferably within janitorial, facilities, or multi-site operations. Strong organizational skills and a proactive, hands-on approach to problem-solving are required for this field-based role.
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Questions about this role
- Is this FACILITY SERVICE JANITORIAL LLC role remote?
- Tagged on site.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 2-5 years.
The posting, in full
Account Manager / Area Manager Facilities360 | Field-based We’re looking for a hands-on Account Manager / Area Manager who owns their buildings, their people, and their customers — end to end. You’ll be the person who makes sure every assigned site is staffed, cleaned, inspected, and taken care of. If something goes wrong, you own the fix. If a customer needs something, you handle it. If an employee needs coaching, you give it.
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Account Manager / Area Manager
Facilities360 | Field-based
We’re looking for a hands-on Account Manager / Area Manager who owns their buildings, their people, and their customers — end to end.
You’ll be the person who makes sure every assigned site is staffed, cleaned, inspected, and taken care of. If something goes wrong, you own the fix. If a customer needs something, you handle it. If an employee needs coaching, you give it.
What you’ll do
Lead your team
Keep people showing up on time, monitor clock-ins and clock-outs, find coverage when someone calls off, train new hires, and address performance issues before they grow.
Inspect every building
Visit your sites regularly, confirm cleaning meets Facilities360 standards, photograph issues, and follow up until they’re fixed — no open problems left hanging.
Keep customers happy
Stay in regular contact, respond quickly to complaints and concerns, and escalate serious issues to management right away.
Manage supplies and equipment
Make sure each building has what it needs, check equipment, report what’s broken or missing, and cut unnecessary waste.
Protect the schedule and the budget
Review schedules, verify hours, watch overtime, flag missing punches or wrong hours, and keep staffing within budget.
Report what matters
Call-offs, complaints, inspection updates, and major problems get reported the same day. Every week you’ll submit a clear update covering inspections, customer follow-ups, performance, and supplies.
What we expect
- No building left without coverage
- No customer complaint ignored
- No cleaning issue left unresolved
- No unauthorized overtime
- Professional communication, always
- Real ownership of your assigned locations
Who thrives here
You’re organized, direct, and comfortable in the field. You’ve managed people before (janitorial, facilities, or multi-site operations is a plus). You don’t wait to be told — you notice problems and close them out.
Facilities360 — Every Building. Every Employee. Every Customer.
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