Account Manager

Job Summary

The Account Manager drives revenue growth and expands market share within an assigned territory by cultivating relationships with both new and existing flooring customers. Partnering closely with the Regional Sales Manager, the Account Manager develops and executes strategic sales plans to maximize profitability. This role requires maintaining product expertise to effectively showcase flooring lines, present technical features, and deliver exceptional service solutions.

Responsibilities

• Proactively schedule and conduct daily face-to-face appointments with new and existingcustomersto generate leads and achieve defined sales targets.
• Maintainaccurate, up-to-date records of customer interactions, sales calls, and project pipelines daily within the company's CRM.
• Continuously build knowledge of flooring product lines, features, and installation specifications through vendor relationships, training webinars, and technical literature.
• Partner with local Service Representatives to coordinate the delivery of product displays and regularly gather customerfeedback tooptimizeshowroom impact.
• Provide consistent performance updates, pipeline visibility, and market insightsintosales management.
• Performadditionalduties and support special projects as assigned togrow sales in assigned territory.

Skills and Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent sales andpresentation skills.
• Excellent organizational skills and attention to detail.
• Exceptionaltime management skills with a proven ability to meetfollow-upandmeetsales goals andobjectives.
• Proficient with Microsoft Office Suite or related software.

Education and Experience

• High school diploma or equivalentrequired.
• Bachelor’s degree in business, marketing or construction management or related field preferred.
• Previoussales experiencerequiredand acombination of building materials knowledge and flooring installation highlydesired.
• Flooring industry experienceisrequired.
• Working knowledge of CRM systems.
• Valid driver’s license andavehicle capable of carrying largerepresentationsof Company samples and products.

Physical Requirements

• Prolonged periodsofdriving in a vehicleandsitting at a desk and working on a computer.
• Must be able tolift30 lbs. onoccasion.
• Up to 50% travel to customer and company locations within assigned territoryrequired.