Key Account Manager

BCLC exists to generate win-wins for the greater good.

For our people, our players, our communities, our industry, and our planet.

Lottery | Casino | Sports

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.

For those who prefer working in a community with others, we have two beautiful offices in convenient locations:

• 2940 Virtual Way, Vancouver
• 74 Seymour Street W, Kamloops

This is a 18 Months, Full Time opportunity

Expected Salary Range: $87,530.00 - $109,414.00 - $136,768.00

• Our typical hiring range will be +/- 5% of the midpoint shown above
• Factors influencing this decision include qualifications and market conditions for the role

The Company

For nearly four decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.4 billion in net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the province.

Job Summary

The Key Account Manager is responsible for executing marketing initiatives as well as developing and executing sales strategies that include compensation programs, incentives, product promotions, merchandising programs, and store standards in the Retail Network. This role utilizes expert knowledge of the channel to maximize the sale of lottery products by pro-actively developing valued-added relationships with strategic channel partners through the network. The Key Account Manager helps establish and grow the lottery retail business in the network and provides input regarding product and equipment placement for lottery products and equipment. The role facilitates efficient communications between marketing, sales and security and serves as the retail network subject matter expert during marketing or sales plan execution.

Key Accountabilities

• Conducts highly complex and highly specialized retail channel development work that drives revenue generation, profit and growth as aligned to the business objectives.
• Provides expert solutions to achieve broader financial and creative results; may oversee a team of sales staff ensuring that all required work is executed to achieve broader organizational results.
• Makes recommendations to the overall departmental business plans and strategies and specifically develops the strategic business plan for Corporate Accounts with broader scope, medium to high risk planning decisions with potentially organization-wide impact.
• Provides informal functional leadership by leading and managing employees as a technical expert or team leader of a medium project team.
• Jointly sets personal development plan with manager, identifies competency gaps/development needs of self and others, and contributes to goal development and evaluation of performance for team members.

Education and Experience

• A degree or diploma in Sales, Marketing or Business Administration;
• 3 - 5 years of recent key account experience in the retail landscape;
• Solid experience in training and compliance management;
• An equivalent combination of education and experience may be considered.

Technical Requirements

• Solid knowledge of business development opportunities for the retail network;
• Solid knowledge of industry merchandising and distribution practices, methodologies and tools;
• Exceptional time management and multi-tasking skills;
• Exceptional communication and presentation skills, including the ability to communicate complex compensation models and corporate strategies;
• Excellent team building abilities;
• Excellent interpersonal skills;
• Excellent problem solving and analytical thinking/innovation;
• Strong computer skills – MS office suite;
• Solid understanding of lottery gaming, and the entertainment trends both within BCLC and other jurisdictions;
• Solid comprehension of Gaming criteria under the Criminal Code of Canada preferred.

What’s in it for you

• Robust wellness programs to enhance your physical, mental, social, financial and career well being
• We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
• Our Play It Forward program provides volunteer hours for our people each year
• See all our rewards here

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong.

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out!

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more!

If you require accommodation so you can be at your best in the interview, please let us know: recruitment@bclc.com.

All candidates must be at least 19 years of age and legally eligible to work in Canada