Administrative Assistant

We are seeking a dependable and detail-oriented Administrative Assistant to support registry operations through data collection, records management, and customer service. The individual will serve as a primary point of contact for the public, law enforcement agencies, courts, and internal staff while ensuring accurate documentation and efficient office operations.

Key Responsibilities

• Answer incoming calls, respond to inquiries, and direct callers to appropriate staff.
• Receive, log, sort, and distribute incoming mail and official documents.
• Monitor shared email inboxes and maintain accurate records in tracking systems.
• Maintain agency contact lists, electronic files, and administrative records.
• Prepare reports, compile statistics, and perform data entry and quality checks.
• Scan, index, and electronically file documents and correspondence.
• Track deadlines for appeals and other time-sensitive communications.
• Assist with public records requests and certified mailings.
• Schedule meetings, coordinate calendars, and prepare administrative correspondence.
• Support data cleanup, registry information verification, and website updates.
• Provide customer service to stakeholders, law enforcement, courts, attorneys, and the public.

Preferred Qualifications

• Strong organizational, communication, and customer service skills.
• Proficiency in Microsoft Office (Outlook, Word, and Excel).
• Experience in administrative support, data entry, or records management.
• Ability to manage multiple tasks and maintain accurate records.
• Strong attention to detail and ability to handle confidential information.
• Ability to work independently and meet deadlines.