Operations Administrative Assistant

Description

About Kept Companies

Kept Companies is the largest self-performing commercial cleaning and maintenance company in the U.S., with 9 brands and more than 100 locations nationwide. We provide services to restaurants, retail centers, transportation fleets, refrigeration, solar, and commercial properties.

We are seeking a highly organized and detail-oriented Operations Administrative Assistant to support our Operations Manager with daily administrative responsibilities and operational coordination. This position plays an important role in keeping operations organized, maintaining accurate records, coordinating schedules, and ensuring timely communication between field teams, management, and customers.

What You'll Do

• Provide daily administrative support to the Operations Manager and field operations team.
• Assist with employee scheduling, route coordination, and tracking daily assignments.
• Maintain accurate employee records, operational documents, and customer information.
• Assist with reviewing work orders, service tickets, invoices, and billing documentation for accuracy.
• Track job completion, service requests, and outstanding operational issues.
• Communicate with employees, customers, and internal departments to help resolve scheduling and service-related questions.
• Assist with new hire paperwork, onboarding coordination, and employee documentation.
• Prepare weekly reports, spreadsheets, and operational performance updates.
• Monitor office supplies, equipment records, and other administrative needs.
• Help track vehicle maintenance, equipment issues, and service-related documentation.
• Follow up on outstanding tasks to ensure deadlines and operational priorities are met.
• Handle confidential employee, customer, and company information professionally.

What You Bring

• Previous experience in an administrative assistant, operations coordinator, or office support role.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office, particularly Excel, Outlook, and Word.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience with scheduling, data entry, reporting, and maintaining records.
• Ability to work independently while supporting a management team.
• Strong problem-solving skills and a proactive approach to daily responsibilities.

Preferred Qualifications

• Experience supporting operations in commercial cleaning, maintenance, transportation, construction, or field services.
• Familiarity with scheduling systems, work orders, invoicing, or payroll documentation.

Who This Role Is For

• Organized professionals who enjoy keeping operations running smoothly.
• Individuals who take initiative and follow through on responsibilities.
• Strong communicators who can coordinate with employees, management, and customers.
• Detail-oriented individuals who understand the importance of accurate records and reporting.
• Team players who can anticipate operational needs and provide dependable support.

Compensation & Benefits

• Competitive compensation based on experience.
• Medical, Dental & Vision insurance.
• Opportunity to grow within a nationwide organization.
• Supportive, team-oriented work environment.

Join Kept Companies and play an important role in supporting the people and operations behind our nationwide services.