Sr Business Analyst

Summary

The Senior Business Analyst leads complex business analysis efforts across multiple systems, functions, and stakeholder groups. This role leads requirements strategy, business process analysis, solution evaluation, testing support, and implementation readiness; connects technology initiatives to measurable business value; and guides other analysts and IT professionals. The Senior Business Analyst operates with a high degree of independence and influences cross-functional decisions without direct supervisory responsibility.

Location: Smyrna, GA (Near Battery Center)

Essential Duties and Responsibilities

• Maintain strategic and ongoing relationships with internal and external customers to understand operating environments, business needs, priorities, and opportunities.
• Lead requirements strategy, elicitation, validation, documentation, and stakeholder alignment for complex initiatives.
• Lead analysis across multiple systems, business functions, data sources, integrations, and stakeholder groups.
• Define the analysis approach, stakeholder-engagement plan, and documentation expectations for assigned initiatives.
• Ensure requirements are complete, traceable, testable, and aligned with strategic business outcomes.
• Partner with IT teams to evaluate solution options and determine how technology can best address functional requirements.
• Lead stakeholders in evaluating business value, operational impact, data impact, implementation readiness, and expected benefits of proposed solutions.
• Lead business process reengineering and cross-functional process-improvement efforts.
• Lead resolution of conflicting requirements, dependencies, and cross-functional process issues.
• Guide and perform QA and UAT efforts by clarifying expected behavior, assessing requirement coverage, and supporting resolution of complex issues.
• Support complex production issues by coordinating business analysis, impact assessment, and stakeholder communication.
• Identify, assess, and communicate significant project risks, dependencies, assumptions, decisions, and opportunities.
• Coordinate the work of Business Analysts and other IT professionals on assigned initiatives.
• Review complex analyst deliverables and provide coaching, guidance, and feedback.
• Mentor Business Analysts and Associate Business Analysts in analysis methods, documentation, stakeholder management, testing, and application knowledge.
• Perform selective project management functions, including coordination of scope, milestones, dependencies, and deliverables, as appropriate.
• Recommend improvements to BA standards, templates, tools, governance, and SDLC practices.
• Follow and promote established SDLC, change-management, documentation, testing, security, and deployment procedures.
• Adapt to evolving business processes, applications, analytical tools, and delivery methodologies and help promote effective practices across the team.

Decision Authority

• Leads decisions related to requirements strategy, analysis approach, process design, stakeholder alignment, and recommended solutions within assigned initiatives.
• Provides guidance to other analysts and project team members.
• Exercises judgment in ambiguous situations and escalates decisions involving significant financial, operational, architectural, organizational, scope, cost, or timeline impact to appropriate leadership.

Competencies

Communication | Customer Focus | Decision Making | Judgment | Productivity | Teamwork | Quality | Learning

Agility | Work Environment / Safety

Qualifications

• Extensive experience analyzing complex business processes and implementing technology solutions.
• Demonstrated ability to lead requirements and analysis across multiple systems, functions, and stakeholder groups.
• Strong knowledge of SDLC, requirements management, testing, implementation, and production support practices.
• Strong analytical and problem-solving skills, including evaluation of business, operational, system, and data impacts.
• Ability to understand and use SQL, relational data, reports, integrations, and system data flows to support analysis.
• Experience with process modeling, requirements documentation, test planning, and business process reengineering.
• Ability to influence and build trust with technical and nontechnical stakeholders at multiple organizational levels.
• Experience coordinating or guiding analysts and IT professionals in a project environment.
• Knowledge of data visualization, APIs, data models, and system integration is a plus.
• Experience with wholesale distribution or logistics industries is a plus.

Education / Experience

• Bachelor's degree in a technical, business, finance, accounting, Information Systems, or related field, or equivalent education and experience.
• 5+ years of progressive experience in business process analysis and implementation of technical solutions, including demonstrated leadership of complex analysis efforts.
• Experience leading work in an IT project and SDLC environment.

Communication

Ability to read, understand, and apply written materials such as policies, procedures, business requirements, process documentation, and technical documentation.

Able to communicate clearly and professionally, both verbally and in writing, with technical and nontechnical audiences. Able to facilitate complex discussions, resolve conflicting requirements, influence stakeholders, and present recommendations to business and technology leadership.

Analytical & Numerical Skills

Ability to work with numerical and business data and perform calculations, including percentages, proportions, margins, and comparisons, as needed to support job responsibilities. Ability to evaluate complex business and

system information, quantify impacts and benefits when appropriate, and synthesize findings into actionable recommendations.

Problem Solving & Judgment

Ability to analyze complex problems involving multiple business areas, systems, stakeholders, dependencies, and competing priorities.

Exercises sound judgment in ambiguous situations, develops practical recommendations, and communicates risks and tradeoffs clearly.

Supervisory Responsibilities

This position has no formal supervisory responsibilities. The role may coordinate work, provide functional guidance,

review deliverables, and mentor Business Analysts, Associate Business Analysts, and other project team members.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while

performing the essential functions of this job. The noise level in the work environment is typically moderate.

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position, with or without reasonable accommodation. While

performing the duties of this job, the employee is regularly required to sit; use hands to operate a computer and other office equipment; reach with hands and arms; and communicate verbally and audibly. The employee may

occasionally be required to stand or walk and lift up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.