Business Analyst

Brief Job Description

The Business Analyst will support the Texas Education Agency. This position performs advanced, senior-level business analysis work across multiple projects that support the agency's mission of improving outcomes for Texas students, with a focus on major enhancements and rewrite efforts. The Business Analyst serves as the conduit between the program and customer community and the software development team through which requirements flow. The role is involved throughout the entire software development life cycle. Once the requirements baseline is established, the focus shifts to managing the requirements specification and verifying the fulfillment of all requirements, including requirements for enhancements post-implementation.

Responsibilities

• Analyze user needs, business processes, pain points, and computer system capabilities to automate or improve existing systems.
• Elicit requirements using joint application development (JAD), interviews, document analysis, surveys, use cases, competitive product analysis, and workflow analysis.
• Transform information from elicitation sessions into business and functional requirements.
• Develop use cases, user stories, and software requirements specification documents using standard templates and simple, unambiguous, and concise natural language.
• Design wireframes and mockups that support requirements and conform to UX best practices.
• Identify opportunities for business process re-engineering and software process flow improvement.
• Manage the requirements specification and verify the fulfillment of all requirements, including enhancements post-implementation.
• Use TEA tools, such as Jira and Modern Requirements, to manage the change control process and track and communicate requirements status.
• Participate in the software development life cycle in collaboration with development teams and business stakeholders.
• Mentor peers and colleagues in business analysis best practices and proactively seek out training opportunities.

Requirements

Minimum Qualifications

• 8 years of experience eliciting requirements from interviews with customers and creating well-written system requirements.
• 8 years of experience with software development life cycles (SDLCs).
• 8 years of business process re-engineering and software process flow improvement experience.
• 8 years of experience developing user stories and use cases that conform to business analysis best practices.
• 8 years of experience designing mockups and/or wireframes that conform to UX best practices.
• 5 years of demonstrated strong communication and facilitation skills.
• 5 years of demonstrated strong writing and organization skills.
• 4 years of documented experience working for or closely with TEA, a federal/state/local education agency, or an education vendor.
• 2 years of documented work experience with the issue tracking software Atlassian Jira.
• 2 years of documented work experience with the requirements management software Modern Requirements.

Preferred Qualifications

• 1 year of experience with K-12 instructional materials and/or the instructional material procurement process.

Additional Requirements

• Candidates may be required to submit to and satisfy a criminal background check as authorized by Texas law.

Work Location and Schedule

Location: Texas Education Agency

Schedule: Monday through Friday, 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed. Work outside normal business hours, including weekends, evenings, and holidays, may be required as requested.

Work Arrangement: Hybrid, with the option to work up to 80% to 100% remotely.