JobsBusiness & Financial AnalystAustraliaBusiness Analyst - Retail & Supply Chain
Best & Less Group Holdings
Posted 4 days ago
Business Analyst - Retail & Supply Chain
Best & Less Group Holdings · Rhodes, New South Wales, Australia
SAVE THIS JOB
In short
You will lead requirements gathering, process mapping, and system enhancements to support retail and supply chain operations. Additionally, you will manage vendor relationships and coordinate the resolution of production incidents to ensure system optimization.
What they're looking for
MUST-HAVE SKILLS
ALSO MENTIONED
Candidates must have 5+ years of experience as a Business Analyst within retail or FMCG environments. Strong proficiency in ERP systems, SQL, and end-to-end SDLC processes is required.
About the employer
Best and Less Group Holdings Limited
Best and Less Group is made up of iconic retail brands, Best&Less (AU) and Postie (NZ).
Holding company for an Australia and New Zealand based value apparel retail business operating the "Best & Less" brand in Australia and the "Postie" brand in New Zealand.
Read moreShow less
The two brands together operate over 250 stores across Australia and New Zealand and employ over 4,000 employees.
- INDUSTRY
- Retail
- COMPANY
- Privately Held
- HEADQUARTERS
- Leichhardt, NSW
- SIZE
- 1,001-5,000
- OFFICES
- 1 on LinkedIn
Is your LinkedIn profile ready for roles like this?
A free review of your profile, scored against what Business Analysis roles ask for, and what to fix first.
Questions about this role
- Is this Best & Less Group Holdings role remote?
- Tagged on site.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 5-10 years.
The posting, in full
We’re looking for an experienced Retail & Supply Chain Business Analyst to join our Technology & Solutions team and play a key role in supporting and improving the systems that power our retail, sourcing, procurement and supply chain operations. You’ll take ownership of key retail systems, becoming a trusted subject matter expert across the business. From keeping critical systems running smoothly to identifying opportunities for optimisation, automation and continuous improvement, you’ll connect business needs with practical technology solutions.
▶ READ THE FULL POSTING▼ CLOSE THE FULL POSTING
The Role
We’re looking for an experienced Retail & Supply Chain Business Analyst to join our Technology & Solutions team and play a key role in supporting and improving the systems that power our retail, sourcing, procurement and supply chain operations.
You’ll take ownership of key retail systems, becoming a trusted subject matter expert across the business. From keeping critical systems running smoothly to identifying opportunities for optimisation, automation and continuous improvement, you’ll connect business needs with practical technology solutions.
Working closely with stakeholders, vendors and IT teams, you’ll lead requirements gathering, process mapping, system enhancements, incident resolution and technology projects from discovery through to delivery.
If you enjoy solving complex problems, understanding how retail businesses operate and making systems work better for the people who use them, this could be the role for you.
About You
You’ll bring:
- 5+ years’ experience as a Business Analyst, Systems Analyst, Product Analyst or similar within volume retail or FMCG
- Strong experience across Retail ERP, EDI, sourcing, procurement and supply chain systems
- Experience working within complex enterprise and legacy environments with high transaction volumes
- Strong capability in mapping current and future-state processes and identifying opportunities for optimisation and automation
- End-to-end SDLC experience including requirements gathering, user stories, process mapping, test scripts, documentation, testing and iterative delivery
- Strong analytical and problem-solving skills, including root cause analysis using SQL/MS SQL, system logs and operational data
- Knowledge of omni-channel retail systems and processes
- Strong Excel and Power BI capability
- Experience troubleshooting integrations, interfaces and master data
- Experience managing vendors and coordinating the resolution of production incidents and system defects
- Confidence facilitating workshops and translating business requirements into clear technical documentation
- Strong communication skills with the ability to partner with both senior stakeholders and technical teams
- Experience supporting system and organisational change, ideally as a recognised SME or super user
Great to Have
Experience with any of the following would be highly regarded:
- Infor WMS
- Centric PLM
- Boomi
- Agentic AI or LLM-based systems