Senior Business Analyst

• The Senior Business Analyst (Business Analyst II) plays a crucial role within
• the Business Relationship and Project Management Branch, supporting the Business
• Relationship Management Lead and client departments. This role focuses on
• building strong, collaborative relationships between Information Technology
• Services (ITS) and various County departments to enhance service delivery.
• Responsibilities include business analysis, project management, and providing
• advisory services to ensure the development of high-quality, cost-effective
• solutions. The position also involves problem-solving, systems thinking, and
• facilitating communication across all levels to address complex issues and
• deliver impactful solutions.

Key Responsibilities

• Maintain and improve organization-wide service delivery by identifying,

analyzing, and validating business needs of client departments.

• Partner with departments to maximize the benefit of Information Technology

• investments and assist with the implementation of new systems using
• communication, analytical, and problem-solving skills.

• Gather business and user requirements through workshops, surveys, site

• visits, use cases, and other methods to ensure accurate understanding of
• needs.

• Create process models, specifications, diagrams, and charts to prototype

• solutions and related processes, facilitating effective change within the
• department.

• Research and evaluate technical solutions in the marketplace and identify

best practices from other municipal jurisdictions to meet business needs.

• Develop and execute test plans and scripts to ensure business requirements,

technology goals, and performance standards are met.

• Coordinate and/or lead projects to implement solutions to meet business

outcomes.

• Develop and maintain an expert level of knowledge and skill in the areas of

• business analysis, continuous improvement and existing/emerging technologies
• to determine and provide optimal business and technical options and
• recommendations.

• Oversee daily operations to ensure compliance with ITS policies and audit

requirements.

• Foster and manage business partner relationships and expectations through

effective communication, risk and issue management.

Qualifications and Skills

• Diploma or Degree in Computing Science, Business Administration or other

• related discipline, with a minimum of three (3) to five (5) years of directly
• related IT experience, primarily focused on business analysis.

• 3 years of experience in managing projects along with formal Project

• Management training, or 5 years of experience in managing projects without
• formal training is required.

• Extensive directly related experience with business and technical

• requirements analysis, elicitation, business process modelling/mapping, and
• testing.

• Demonstrated ability to create clear, consistent requirements specifications

in both technical and user-friendly language

• Ability to define functional business requirements and processes for

disparate departments with varying levels of complexities and dependencies.

• Strong analytical and problem-solving skills, with the ability to assess

business operations, identify issues, and recommend solutions.

• Excellent written and verbal communication skills, including the ability to

produce professional-quality documentation and present formal and informal

recommendations

• Ability to build and maintain relationships, communicate and collaborate with

stakeholders and communicate progress and risks.

• Experience working in a Microsoft-based environment
• Business Analysis, Project Management, Change Management, or IT service

management certifications (CBAP, CCBA, PMP, ITIL, Prosci) are considered

assets

• Conditions of Employment:
• Submission of a Satisfactory Criminal Record Check

Who We Are

• Strathcona County is a specialized municipality located in the heart of Alberta.
• Our vision is to become Canada’s most livable community, where our workplace
• culture and identity are supported by our people plan and values of integrity,
• respect, safety, collaboration, and accountability.

Why Join Strathcona County: (depending on position)

• Competitive salary and comprehensive benefits package, which includes:
• Extended health and dental coverage
• Health and wellness spending account
• Life and disability insurance
• Retirement and pension programs
• Earned day off program
• Employee and family assistance program
• Commitment to employee development, through internal and external training

and development opportunities

• Well-being programs and a safety culture focused on physical and

psychological health in the workplace

• Equivalencies of education and experience may be considered. This role may be
• eligible to participate in our hybrid work program.

• This competition may be used to fill future vacancies for similar positions
• within the next 6 months.

• Strathcona County is committed to an inclusive, respectful, and equitable
• workplace that represents the community we serve. We welcome applicants from all
• backgrounds who can contribute diverse perspectives and experiences.

• We thank all applicants for their interest; however, only those selected for an
• interview will be contacted.