Business Analyst - Systems

At the St. Lawrence Seaway Management Corporation, our people come first. We are proud to make a real difference by contributing to a sustainable and efficient transportation of goods. Applying to join our dynamic team will make you an ambassador for a seaway that is essential to everyone’s daily life. Discover a workplace that promotes safety, diversity and innovation.

Location: Cornwall

Province:

Assignment: Permanent

Hours of work: 37.5 per week

# of openings: 1

Annual salary range: $113 841 to $126 380

Join our Information Systems team

The Seaway moves goods that North America depends on, but behind the scenes it runs on something less visible: the systems that connect our people, our data and our decisions. Those systems are entering a new era, and we are looking for the curious, rigorous mind who will help make them smarter, simpler and ready for what comes next. Come build the digital backbone of an essential waterway. If building tomorrow’s systems speaks to you, this role was built for someone like you.

Our advantages

• Competitive compensation and defined benefit pension plan.
• Employer-paid group insurance coverage, including virtual health care.
• Annual performance bonus.
• Generous annual vacation, plus 13 paid statutory holidays and 5 personal days.
• Employee and Family Assistance Program.
• Hybrid work arrangement offering the best of both worlds.
• Flexible 37.5-hour work week, with the possibility of a time bank.
• Professional development, a wellness program, and several other benefits!

Your responsibilities

• Provide expertise on the use of the applications in the portfolio, including ESRI ArcGIS and Asset Investment Planning, support users, assess system support issues and apply the required corrective actions.
• Gather and analyze business requirements and document business processes in order to design and implement new solutions.
• Implement changes and updates by developing functional specifications, configuring and testing the changes with users, and coordinating their rollout.
• Serve as the subject matter expert for the portfolio applications.
• Analyze new projects and requests, and prepare recommendations.
• Participate in the research and analysis of current system capabilities and in the development of technological solutions.
• Develop and keep up to date access procedures, functional documentation and user training materials.
• Train the “super user” community on the functionality of the systems and the related business processes.

Your profile

• Bachelor’s degree in Computer Science or Information Systems, or a related field.
• Minimum of three (3) to five (5) years of experience in a similar position supporting various applications.
• Sound knowledge of enterprise-level software systems (configuration, tables, transactions, etc.).
• Sound knowledge of business processes such as maintenance management, project management, materials management and quality management.
• Experience in project management using a structured and collaborative approach.
• Knowledge of the applicable procedures, rules, standards and work practices with respect to performing duties.
• Attention to detail, precision and research skills.
• Ability to communicate effectively, both verbally and in writing, in the language(s) of the position’s location.
• Bilingualism (French and English), spoken and written, is an asset.
• Advanced proficiency in relevant computer tools and office software (Microsoft Office, SAP, etc.).

The St. Lawrence Seaway Management Corporation is committed to diversity by encouraging an inclusive and equitable recruitment and work environment. We welcome everyone to apply, including candidates who identify as a member of one or more of the following groups: women, Indigenous persons, visible minorities and persons with disabilities to apply.

We would love to connect with you about this opportunity.

Please note that only those candidates under consideration will be contacted.

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