JobsBusiness & Financial AnalystCanadaSenior Business Analyst
Charter Telecom
Posted 4 days ago
Senior Business Analyst
Charter Telecom · Langford, British Columbia, Canada
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In short
The Senior Business Analyst will lead requirements gathering, process analysis, and future-state design for a Contract Lifecycle Management System initiative. They are responsible for conducting fit-gap assessments, developing implementation roadmaps, and supporting readiness activities within a public-sector environment.
What they're looking for
MUST-HAVE SKILLS
ALSO MENTIONED
Candidates must have 10+ years of business analysis experience supporting large-scale enterprise transformations and expertise in Contract Lifecycle Management Systems. A post-secondary degree in a relevant field is required, with professional certifications like CBAP or an MBA considered strong assets.
About the employer
Charter
Forward, Together · hiring as Charter Telecom
Charter, an award-winning IT solution and managed services provider, was founded in 1997 in Victoria, BC, Canada. We offer a comprehensive portfolio of innovative IT solutions, managed services, project delivery, and consulting services. Our mission is to align people, process, and technologies to build better organizations, enhance communication, boost operational performance, and modernize businesses. Our team of experts leverages a business architecture methodology and a human-centered design approach to drive successful digital transformations for our clients, unlocking new opportunities, generating value, and promoting growth. We provide knowledge and support that extends beyond our clients' businesses, empowering them to focus on their core operations.
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Forward, Together with Charter, achieving your possible. PODCAST: https://www.charter.ca/podcast
- INDUSTRY
- IT Services and IT Consulting
- COMPANY
- Privately Held
- FOUNDED
- 1997
- HEADQUARTERS
- Victoria, British Columbia
- SIZE
- 51-200
- OFFICES
- 6 on LinkedIn
KNOWN FOR
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Questions about this role
- Is this Charter Telecom role remote?
- Tagged hybrid.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 10+ years.
The posting, in full
We are seeking a Senior Business Analyst to support the execution readiness phase of a Contract Lifecycle Management System (CLMS) initiative within a complex public-sector environment. The consultant will lead requirements gathering, process analysis, future-state design, solution assessment, and implementation planning to support a successful CLMS deployment.
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We are seeking a Senior Business Analyst to support the execution readiness phase of a Contract Lifecycle Management System (CLMS) initiative within a complex public-sector environment. The consultant will lead requirements gathering, process analysis, future-state design, solution assessment, and implementation planning to support a successful CLMS deployment.
Key Responsibilities
Business Analysis & Process Assessment
- Facilitate stakeholder interviews, workshops, and requirements sessions.
- Assess current contract management processes, systems, data, and governance.
- Document and prioritize business, functional, and non-functional requirements.
- Conduct gap analysis and maintain requirements traceability.
Future-State Design
- Develop target operating models, process maps, and governance recommendations.
- Design future-state contract lifecycle processes, workflows, and approval structures.
- Identify automation opportunities, integration requirements, and data flows.
Solution Evaluation & Readiness
- Conduct CLMS fit-gap and feasibility assessments.
- Evaluate solution capabilities, enhancements, integrations, risks, and dependencies.
- Assess data migration requirements and develop high-level migration strategies.
- Develop implementation cost estimates, licensing requirements, and business case recommendations.
Implementation Planning
- Create implementation roadmaps, resource plans, and timelines.
- Identify key workstreams, milestones, and execution dependencies.
- Support knowledge transfer and readiness activities for future project phases.
Required Qualifications
- Post-secondary degree or diploma in Business, Information Systems, Computer Science, Finance, or related field.
- 10+ years of Business Analysis experience supporting large-scale enterprise transformation initiatives.
- Contract Lifecycle Management Systems (CLMS)
- ERP platforms and Procure-to-Pay (P2P) processes
- Requirements gathering and management
- Business process mapping and gap analysis
- Future-state operating model development
- Experience supporting healthcare, government, or other large public-sector organizations.
Preferred Qualifications
- CBAP or equivalent Business Analysis certification.
- MBA or postgraduate education in Business, Analytics, or Information Systems.
- Experience with enterprise software implementation, system integrations, and data migration initiatives.
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