JobsBusiness & Financial AnalystDetroitSenior Business Analyst (AI COE)

Lineage

Posted yesterday

Senior Business Analyst (AI COE)

Lineage · Detroit, Michigan, United States · also Novi, Michigan, United States

Full-timeRemote5-10 yrsListed as no visa sponsorshipRetail Office Equipment
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In short

The Senior Business Analyst will partner with Forward Deployed Engineers to identify, document, and automate business workflows using AI solutions. They are responsible for managing the backlog, developing business cases, and ensuring successful delivery and adoption of AI-driven process improvements.

What they're looking for

MUST-HAVE SKILLS

Business analysisAI/ML conceptsProcess improvementData analysisStakeholder managementStrategic operationsProject managementLean

ALSO MENTIONED

Business AnalystAI COEForward Deployed EngineerAutomationWorkflow mappingCloud servicesROIJiraAsanaAha!

Candidates must have 8+ years of experience in business analysis, strategy, or consulting with strong quantitative and communication skills. Proficiency in data analysis and familiarity with AI/ML concepts are required, while experience in digital transformation or process improvement methodologies is preferred.

About the employer

LINEAGE

Transforming business critical communications from creation to distribution.

Welcome to Lineage, a corporation dedicated to providing cutting-edge workflow solutions for businesses across various industries. With our roots in Buffalo, New York, we have expanded to 4 locations and now serve over 15,000 clients with a team of 140 dedicated professionals. In 2023, we evolved into three distinct divisions: Lineage Accelerate, Lineage Optimize, and Lineage Connect.

Read more

Lineage Accelerate: Specializing in hardware and software solutions, Lineage Accelerate helps businesses streamline their mailing, addressing, and document management processes. With a focus on speed, accuracy, and efficiency, our solutions are designed to expedite your communications and ensure they reach the right person at the right time. We provide these services in Buffalo and Rochester, NY, Charlotte and the Triad, NC, greater Kansas City, and Little Rock, AR metropolitan areas. Lineage Optimize: As our specialized printing division in New York, we partner with Konica Minolta, an industry-leading printing equipment manufacturer. Our solutions help businesses increase their printing productivity and reach, while also providing comprehensive document management and mailing solutions. Lineage Connect: Our nationwide outsourcing services and capabilities enable businesses to save time and money by reducing postal expenses and optimizing the production and distribution of outgoing business-critical documents. We offer disaster recovery solutions and local presorting services for the greater Kansas City area, ensuring your data remains secure and compliant.

INDUSTRY
Retail Office Equipment
COMPANY
Privately Held
FOUNDED
1984
HEADQUARTERS
Charlotte, North Carolina
SIZE
51-200on LinkedIn
OFFICES
8 on LinkedIn

KNOWN FOR

MPS and E-docs.

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Questions about this role

Is this Lineage role remote?
Tagged remote.
Does it sponsor visas?
Listed as no visa sponsorship.
What experience does it ask for?
Listed as 5-10 years.

The posting, in full

This is a REMOTE role. We are unable to sponsor work authorization, now or in the future, for this role. The AI Senior Business Analyst is the domain partner who pairs directly with a Forward Deployed Engineer to automate the work of the business. You will embed in one or two functional areas at a time — learning how the work actually gets done, mapping the workflows and pain points, and turning that understanding into a steady stream of well-scoped solutions for your FDE to build.

▶ READ THE FULL POSTING

This is a REMOTE role. We are unable to sponsor work authorization, now or in the future, for this role.

The AI Senior Business Analyst is the domain partner who pairs directly with a Forward Deployed Engineer to automate the work of the business. You will embed in one or two functional areas at a time — learning how the work actually gets done, mapping the workflows and pain points, and turning that understanding into a steady stream of well-scoped solutions for your FDE to build.

You are the primary feeder of work to the FDE: the person who builds AI solutions and ensures it solves a real problem the right way. In the early phases you will go deep in your first area and establish the standard operating rhythm; Later, you will take on additional areas, mentor newer Business Analysts, and codify how this model scales across the enterprise.

At Lineage, the aim is not to build the largest technology team; instead, we are creating a small, highly skilled group that focuses on having the right mix of talents, skills, and the capacity to learn in areas that define our core differentiation. We leverage cloud services, best-of-breed libraries and components, and external teams to augment our capabilities with sufficient capacity. This means that in addition to being a firsthand technologist, you also need to be able to take a project from an ambiguous business need to a production-grade solution, and to collaborate with internal and external partners to deliver.

As a company, Lineage builds state-of-the-art systems to make our employees productive, to meet and exceed our customers’ expectations, to assist in our growth, and to create a technology platform that enables Lineage to achieve its vision of transforming the food supply chain. This is one of the most impactful roles in that journey, and it will require someone who has a true passion for solving real business problems with the responsible application of AI, and for raising the bar for the engineers who follow.

Primary Responsibilities

  • Embed in one or more assigned business functions and build deep working knowledge of their processes, systems, data, and pain points — becoming the CoE’s resident expert on how those areas actually operate and where AI can automate or augment the work.
  • Partner with functional areas to document their current-state processes — mapping how work flows today, where the handoffs, delays, and manual steps live — and use that map to identify the highest-value ways to streamline and automate the work with AI.
  • Act as the primary feeder of work to your paired Forward Deployed Engineer — partnering with functional leaders and subject-matter experts to translate the pain points you uncover into a prioritized, continuously refreshed backlog of well-scoped solution briefs ready to build.
  • Develop business cases for the opportunities within your areas — including ROI estimates, effort sizing, and risk assessments — to support investment decisions.
  • Work side by side with your FDE throughout delivery — providing domain context, documenting requirements, facilitating user acceptance testing with the business, and driving adoption once solutions ship.
  • Create and maintain reporting for CoE leadership that quantifies the value your pod has delivered within its areas and the health of the backlog ahead.
  • Collaborate with the CoE to coordinate multi-engagement timelines, resource allocation, and stakeholder communications.
  • Conduct post-deployment impact analyses to validate projected ROI and surface the next wave of opportunities within your areas.
  • As the team scales, take on additional functional areas, mentor junior Business Analysts, and codify the repeatable BA–FDE pod playbook for embedding in a new area and standing up its backlog.

Education and Work Experience

  • 8+ years of experience in business analysis, management consulting, strategy operations, or a similar analytical role.
  • Experience working cross-functionally with both technical teams and senior business stakeholders.
  • Proficiency with data analysis tools
  • Domain experience in Lineage’s core functional areas or industry vertical preferred.
  • Familiarity with AI/ML concepts — enough to assess feasibility and have productive conversations with engineers, not necessarily to build models preferred
  • Prior experience in an AI Center of Excellence, digital transformation office, or innovation program preferred
  • Experience with product management or portfolio management tools (Jira, Asana, Aha!, or similar) preferred
  • Background in process improvement methodologies (Lean, Six Sigma) preferred.

Required Skills and Abilities

  • Structure ambiguous problems, build frameworks, and drive decisions with incomplete information.
  • Build business cases, financial models, and ROI analyses with strong quantitative rigor.
  • Communicate clearly in writing and verbally, producing clear briefs, decks, and executive summaries for both technical and executive audiences.
  • Manage relationships and expectations across technical teams and senior business stakeholders.

#LI-Remote

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

APPLY ON LINEAGE'S CAREERS SITE ↗
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This listing comes from Lineage's own careers site. Apply links go to the employer. Company facts are from LINEAGE's public profile. Last checked 2 Nov 2026.