IT - Global IT Business Analyst

CCM Hockey is present worldwide, we have offices in Canada, the United States, Sweden, Finland, Germany and Taiwan. Our headquarters are located in Montreal, where we create and develop our equipment. Our mission is to inspire dreams and empower every player to fulfill their passion while enjoying their game. Our team's vision is to be the leading brand on and off the ice, by delivering innovative products and outstanding experience to our athletes and partners everywhere, all while putting our employees and communities at the forefront. We aim to unlock the full potential of every CCM athlete from pond to forum by delivering innovation to maximize performance and ignite in them the self-confidence to chase their dream. We’re looking for passionate players who share our core values and will help us become THE industry leader!

At CCM Hockey, we live our values everyday:

Authenticity: Standing up for who you are, doing what you mean and what you believe in.

Empowerment: Through their unique contributions, each person is different, each person is important, and each person has the opportunity to make a difference.

Teamwork: A team that works together always beats a team of highly skilled individual players.

Respect: Valuing differences and allowing others to express themselves when working together, to achieve common goals, to grow and succeed as a company.

Purpose

The IT business analyst links the IT teams with the business departments, taking on more responsibility for managing small end-to-end projects, while bringing key expertise in supply chain and EDI integration. They actively take part in Agile delivery using Kanban, acting as a facilitator within the team.

Responsibilities

• Conduct interviews with stakeholders to gather and clarify business needs
• Lead or participate in project planning (scope, timelines, deliverables)
• Act as a functional reference for supply chain processes and EDI integrations
• Document functional and non-functional requirements
• Analyze, prioritize, and align needs with business goals
• Collaborate with IT teams, business units, and external partners to design effective solutions
• Produce detailed specifications for new systems and improvements
• Facilitate design workshops with development teams
• Coordinate cross-functional teams to ensure objectives are met
• Track initiative progress and communicate status to stakeholders
• Develop and execute test strategies (including UAT)
• Ensure deliverable quality and compliance
• Agile Responsibilities (Kanban / “Light” Scrum Master)
• Help with delivery in an Agile environment (Kanban mode)
• Join team rituals (stand-ups, prioritization, retrospectives)
• Help keep workflow smooth and remove blockers
• Work closely with the development team and stakeholders

Qualifications

• Degree in computer science, information systems, business analysis, or a related field
• 5 to 10 years of experience in business analysis
• 1 to 2 years of experience in project management or coordination
• Hands-on experience with EDI integrations
• Extensive experience and knowledge in supply chain
• Experience with an ERP (ideally Epicor)

WHY JOIN THE CCM TEAM?

• Competitive salaries, including a performance-based bonus program.
• Full range of group insurance benefits (medical, dental, vision, life, etc.) from Day 1.
• Group retirement pension plan with employer matching (up to 5% of base salary).
• 3 weeks of vacation per year prorated as of your start date.
• Discounted prices on CCM products.
• Free gym at the head office.
• Fun social events throughout the year.

At CCM Hockey, we celebrate the difference for the benefit of our employees, our products and our collaborators. We work to create an inclusive environment where everyone, regardless of gender, ethnicity, religion, age or other motives, can give the best of themselves.

Please note that only retained candidates will be contacted. We respectfully ask agencies to not contact us or send unsolicited applications. We thank all applicants for their interest.

*Please note that the benefits may vary depending on the location and the position. All unionized employees are governed by the collective agreement.