Business Analyst III

I. Job Summary

• Under general supervision, provides advanced level data and work assessment,
• reporting, and recommendations within assigned areas of expertise. Provides
• advanced level analysis in order to support and enhance overall department
• workflow, customer service, improvement and work quality.

II. Essential Duties and Responsibilities

• Subject Matter expert for assigned functions.
• Prepares reports on data summaries, changes, and trends for use by

management. Provides assessment and recommendations to management.

• Resolves issues arising from internal department functions, or as brought

forth by internal or external customers to assigned department.

• Tracks issues to resolution within department and in partnership with other

groups.

• Monitors overall work flow to ensure timely completion of projects and daily

work requirements.

• Assists with special projects within assigned department or as part of

cross-functional teams as required or assigned.

• Monitors department processes and work flow to ensure overall accuracy and

quality of data and work output.

• Determines areas of risk as new or changed processes are implemented.
• Recommends changes, updates and processes for continuous improvement in areas

of expertise.

• Evaluates current training methods and materials for assigned group, and

recommend improvements. Reviews and creates training as needed.

• Provides training and support to lesser experienced members of assigned

department as well as internal and external customers as needed.

• Other duties as assigned.

III. Qualifications

• A. Required Qualifications
• Bachelor's Degree (accredited) in Business Administration related or similar

• area of study, or in lieu of degree, High School Diploma or GED (accredited)
• and 4 years of relevant work experience.

• 5 years of relevant work experience (in addition to education requirement).

IV. Physical Requirements

• Listed below are key points regarding physical demands, physical and
• occupational risks, and the work environment of the job. Reasonable
• accommodation may be made to enable individuals with disabilities to perform the
• essential functions of the job.

• Office: This job primarily operates in a professional office environment and
• routinely requires the use of standard office equipment such as computers,
• phones, copy machines, etc. This is a hybrid role.

V. Benefits

• At WM, each eligible employee receives a competitive total compensation package
• that includes medical, dental, vision, life insurance, and short-term
• disability. In addition, we offer a stock purchase plan, company matching on a
• 401(k), and more. Employees also receive paid vacation, holidays, and personal
• days. Please note that benefits may vary by site.

• If this sounds like the opportunity that you have been looking for, please click
• Apply.

ABOUT WM

• WM (WM.com [https://www.wm.com]) is North America's leading provider of
• comprehensive environmental solutions. Previously known as Waste Management and
• based in Houston, Texas, WM is driven by commitments to put people first and
• achieve success with integrity. The company, through its subsidiaries, provides
• collection, recycling and disposal services to millions of residential,
• commercial, industrial, medical and municipal customers throughout the U.S. and
• Canada. With innovative infrastructure and capabilities in recycling, organics
• and renewable energy, WM provides environmental solutions to and collaborates
• with its customers in helping them pursue their sustainability goals. WM has the
• largest disposal network and collection fleet in North America, is the largest
• recycler of post‑consumer materials and is a leader in beneficial use of
• landfill gas, with a growing network of renewable natural gas plants and the
• most landfill gas‑to‑electricity plants in North America. WM’s fleet includes
• more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck
• fleet in the industry in North America. Healthcare Solutions provides collection
• and disposal services of regulated medical waste, as well as secure information
• destruction services, in the U.S., Canada and Western Europe. To learn more
• about WM and the company’s sustainability progress and solutions, visit
• Sustainability.WM.com [https://sustainability.wm.com/].

Equal Employment Opportunity

• For United States:  WM is an equal opportunity employer. All qualified
• applicants will receive consideration for employment without regard to race,
• color, creed, religion, sex, sexual orientation, gender identity, national
• origin, age, disability, status as a protected veteran or any other
• characteristic protected under applicable federal, state, or local law.

• For Canada:  WM is committed to the principle of equal employment for all
• applicants and employees, without discrimination on the basis of all grounds
• protected by applicable human rights legislation. Accommodations are available
• on request for candidates taking part in all aspects of the selection process.
• Please notify us if you require accommodation.

Real ID

• In order to travel by air or access federal property, federal law requires
• individuals have a REAL ID or an acceptable alternative. This position may
• require the successful candidate to travel by air for business reasons or
• service federal property. Accordingly, successful candidates must have, or be
• willing to obtain, a REAL ID or TSA‑approved alternative.

• What is the value of a WM job? At WM we know that the value of a WM job is more
• than a paycheck. It’s a way to create opportunities for you and your family.
• This is why we are constantly working to make WM a great place to work and grow
• a career. We Are WM is what defines the perks of being in the WM family – from
• benefits, to resources and engagement activities.

• We are People First. We are Committed to Your Growth. We Are Investing in You.
• We are a Family. We are Stable. We are Always Working for a Sustainable
• Tomorrow.