Senior Business Analyst, GHR Operations Projects (1-year contract)

Requisition ID: 275766

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

1-year contract

The Senior Business Analyst supports a portfolio of projects and initiatives that impact Global HR Operations. The incumbent leads business analysis, discovery, process design and operational readiness activities; translates business needs into clear requirements for system and process changes; and drives assigned workstreams and deliverables. The role contributes to the successful execution of Global HR Operations priorities while ensuring activities comply with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will

• Support projects through the end-to-end lifecycle, including discovery, business impact assessments, stakeholder facilation, requirements definition and documentation, process mapping, RACI development, solution walkthroughs, testing and defect management, training and communications, implementation, and operational readiness.
• Plan and facilitate business stakeholder sessions, including user discovery and requirements gathering.
• Create clear and comprehensive business requirements documentation that defines business needs, functional requirements, process impacts, and expected outcomes for system and process changes.
• Develop and execute test cases, validate results, document findings, and support the tracking and resolution of defects.
• Support operational readiness for new or changed solutions, including impact assessments, testing, procedures, controls, training, communications, and transition to operations.
• Develop and coordinate training and communications to support implementation, adoption, and successful transition to operations.
• Support day-to-day operational procedures, including the Request for Information (RFI) process, coordinating requests across relevant stakeholders and partnering with Privacy Advisory groups to ensure employee privacy considerations are appropriately assessed and addressed.
• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursue effective and efficient operations in accordance with Scotiabank's Values, Code of Conduct, and Global Sales Principles, while ensuring the adequacy, adherence, and effectiveness of business controls to meet obligations related to operational, compliance, AML/ATF/sanctions, and conduct risk.
• Champion a high-performance environment and contribute to an inclusive workplace culture.

Do you have the skills that will enable you to succeed? We'd love to work with you if you have

• A post-secondary degree in Human Resources, Business, Operations, Information Systems, or a related discipline.
• Experience in business analysis and project delivery.
• Strong analytical and technical aptitude, with the ability to understand systems, data, and process flows and translate business needs into clear requirements.
• Experience creating business requirements, process maps, RACIs, procedures, gap assessments, and operational readiness documentation.
• Strong facilitation, stakeholder management, written communication, and presentation skills.
• Highly organized, proactive, and comfortable working through ambiguity in a fast-paced environment.
• Sound judgment and structured problem-solving skills, with the ability to identify risks, assess impacts, and recommend practical solutions.
• Proficiency in Microsoft applications such as Excel, Word, PowerPoint, and Visio. Experience with HR systems and project management tools is an asset.
• Knowledge of Human Resources policies, procedures, systems, records management, and operational processes is an asset.
• Business Analysis, Process Improvement, or Project Management certification is an asset.
• Fluency in English is required; fluency in Spanish is an asset.

Location(s): Canada : Ontario : Scarborough

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.