JobsBusiness & Financial AnalystUnited StatesVDH Business Analyst 3 (Hybrid)
Betis Group, Inc.
Posted today
VDH Business Analyst 3 (Hybrid)
Betis Group, Inc. · Richmond, Virginia, United States
In short
The analyst will support the deployment and stability of the Electronic Health Record system by troubleshooting issues and gathering business requirements. They will also collaborate with cross-functional teams to document workflows and facilitate user acceptance testing.
What they're looking for
MUST-HAVE SKILLS
ALSO MENTIONED
Candidates must have extensive experience in application support, requirements analysis, and EHR system implementation. Proficiency in Agile methodologies and familiarity with clinical or public health workflows are also required.
About Betis Group, Inc.
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Questions about this role
- Is this Betis Group, Inc. role remote?
- Tagged hybrid.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 5-10 years.
The posting, in full
candidates will need to be onsite and go to Local health districts as part of EHR rolling go live parking not provided The EHR Stability Analyst plays a vital role in ensuring the successful deployment, adoption, and continuous improvement of the Virginia Department of Health’s Electronic Health Record (EHR) system. This role supports Local Health District end users, evaluates workflow needs, documents enhancement opportunities, and partners with technical teams, business stakeholders, and vendor organizations to ensure the EHR aligns with operational and clinical requirements. The analyst will also contribute to interim solution development and help define strategies for long-term system improvements.
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- candidates will need to be onsite and go to Local health districts as part of EHR rolling go live
- parking not provided
Job Summary
The EHR Stability Analyst plays a vital role in ensuring the successful deployment, adoption, and continuous improvement of the Virginia Department of Health’s Electronic Health Record (EHR) system. This role supports Local Health District end users, evaluates workflow needs, documents enhancement opportunities, and partners with technical teams, business stakeholders, and vendor organizations to ensure the EHR aligns with operational and clinical requirements. The analyst will also contribute to interim solution development and help define strategies for long-term system improvements.
Responsibilities
- Provide responsive support to EHR users across Local Health Districts.
- Triage, troubleshoot, and escalate issues appropriately.
- Monitor and maintain key EHR workflows, processes, and procedures.
- Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend effective alternative solutions.
- Gather, analyze, and document business requirements for system enhancements.
- Develop user stories, acceptance criteria, and other Agile documentation as needed.
- Support functional, integration, and user acceptance testing.
- Collaborate effectively with cross-functional technical, clinical, and business teams.
- Produce clear user documentation, job aids, and training materials.
Required Skills & Experience
- Experience providing application support, preferably in healthcare environments.
- Strong skills in requirements documentation and enhancement analysis.
- Excellent analytical, communication, and problem-solving abilities.
- Understanding of clinical, pharmaceutical, and patient billing workflows.
- Experience participating in structured testing cycles.
- Proficiency with MS Office, Microsoft Teams, SharePoint, and Visio.
Preferred Qualifications
- Experience supporting or implementing EHR systems.
- Knowledge of Oracle Health / Cerner platforms and public health workflows.
- Experience with SQL, Oracle databases, or web application environments.
- Familiarity with Agile methodologies and documentation practices.
Ideal Candidate
The ideal candidate is a proactive, detail-oriented analyst who excels at supporting both technical and business functions. They work effectively with stakeholders at all levels, ensure user needs are clearly understood, and help drive meaningful enhancements that strengthen EHR stability and usability.
- Skill
- Required / Desired
- Amount
of Experience
- Provide responsive support to EHR users across Local Health Districts.Required5Years
- Triage, troubleshoot, and escalate issues appropriately.Required7Years
- Monitor and maintain key EHR workflows, processes, and procedures.Required5Years
- Engage with stakeholders to understand operational needs, evaluate current EHR capabilities, identify gaps, and recommend effective alternative soRequired7Years
- Gather, analyze, and document business requirements for system enhancementsRequired7Years
- Develop user stories, acceptance criteria, and other Agile documentation as needed.Required7Years
- Support functional, integration, and user acceptance testing.Required7Years
- Collaborate effectively with cross-functional technical, clinical, and business teams.Required7Years
Produce clear user documentation, job aids, and training materials.Required7Years
- Experience providing application support, preferably in healthcare environments.Required5Years
- Strong skills in requirements documentation and enhancement analysis.Desired5Years
- Excellent analytical, communication, and problem-solving abilities.Desired5Years
- Understanding of clinical, pharmaceutical, and patient billing workflows.Desired5Years
Experience participating in structured testing cycles.Required7Years
Proficiency with MS Office, Microsoft Teams, SharePoRequired7Years
Experience supporting or implementing EHR systems.Required7Years
Knowledge of Oracle Health / Cerner platforms and public health workflows.Required3Years
Experience with SQL, Oracle databases, or web application environments.Desired5Years
Familiarity with Agile methodologies and documentation practices.Desired5Years
Support Go-Live Related ActivitiesRequired2Years
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