Business Analyst

JOB DESCRIPTION

Job Summary

• Gathers requirements using a variety of techniques, including observation,
• interviews, surveys, questionnaires, and conducting focus groups. Analyzes,
• classifies and documents project scope and business requirements, and identifies
• and clarifies functional requirements using conceptual and logical processes.
• Serves as a bridge/translator between various teams, including the business,
• operations, IT, and external vendors. Works collaboratively with design,
• development, QA, and production support staff to ensure business and functional
• requirements are properly documented, tested, piloted and executed.

Job Responsibilities

• Gathers and documents client requirements; helps identify desired results and

provides an understanding of the opportunity or problem.

• Reviews high level test plans, business and system requirements based on

quality assurance plans.

• Gathers and documents functional requirements from business requirements,

including page specs and use cases where needed.

• Assists in scope definition and managing initiatives from definition through

• implementation, providing necessary updates and communications to
• stakeholders.

• Provides basic end-user support in post-deployment phases, and supports the

• assessment and evaluation feedback process to ensure that the requirements
• necessary to correct issues are addressed.

• Understands and identifies the correct resources to help define and validate

both requirements and specifications.

• Helps identify opportunities for improving efficiency of application

portfolio and associated business processes.

• Interfaces with stakeholders to answer routine application and requirements

• questions. Escalates the more complex questions, but follows up for
• resolution.

• Works with business owners and operations to review suggestions, system

enhancements and production issues.

About Walgreens

• Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million
• customers and patients each day across its approximately 8,500 stores throughout
• the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members,
• including nearly 90,000 healthcare service providers, and is committed to being
• the first choice for pharmacy, retail and health services, building trusted
• relationships that create healthier futures for customers, patients, team
• members and communities.

EXTERNAL BASIC QUALIFICATIONS

• Bachelor's Degree or High School Diploma/GED and at least 3 years of

experience in retail or mail pharmacy.

• Ability to elicit requirements from business owners through a variety of

methods and to document requirements clearly and concisely for stakeholders.

• Ability to identify qualitative and quantitative indicators for success.
• Experience with requirements specification and development:

• process/functional requirements definition methods, JAD/RAD sessions, use
• case development, and process flow diagrams.

• Outstanding written and verbal communication skills.
• Excellent presentation skills.

PREFERRED QUALIFICATIONS

• Bachelor’s Degree and at least 2 years of experience working on large-scale

technology projects OR a High School Diploma/GED and at least 5 years of

experience in retail or mail pharmacy.Bac

• Bachelor’s Degree in Computer Science.
• Knowledge of technical design processes and models.
• Knowledge of processes to validate that the requirements have been met.
• Experience with Agile and continuous improvement methodologies (Lean Six

Sigma).

• Experience using consulting skills and developing client relationships.
• Experience using analytical skills, tools and techniques to investigate

information and to draw conclusions.

• Experience in identifying operational issues and recommending and

implementing strategies to resolve problems.

• Experience working with virtual teams.
• Bachelor's Degree in Computer Science.

• We will consider employment of qualified applicants with arrest and conviction
• records.

• The Salary below is being provided to promote pay transparency and equal
• employment opportunities at Walgreens. The actual hourly salary within this
• range that you will be offered will depend on a variety of factors including
• geography, skills and abilities, education, experience and other relevant
• factors. This role will remain open until filled. To review benefits, please
• click here jobs.walgreens.com/benefits. If you are applying on a job board or
• unable to click on the link, please copy and paste this URL into your browser
• jobs.walgreens.com/benefits