Senior Business Analyst

Senior Business Analyst

FT / PT Status – Full-Time

Benefits Eligibility – This position is eligible for a full benefits package.

Salary – $25.22 - $ Hourly Wage

Remote Work / In-Office – In-Office / On-Site

Recruiter – Sarah Cox | scox@utah.gov | 8015384234

Application Deadline – 11/29/2026*

*This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Key Responsibilities

The Office of Recovery Services (ORS) is seeking a collaborative, analytical, and detail-oriented Senior Business Analyst to join the Imaging team within Business Electronic Technology (BET) . This position focuses on supporting and optimizing document imaging technology, automated workflow systems, relational database querying, and data reporting to meet agency objectives and IRS/federal data compliance standards.

Day-to-day responsibilities of this position

• System & Workflow Support: Coordinate, maintain, and support imaging hardware, capture platforms, and document workflows (including high-volume scanners, desktop systems, and imaging software).
• Database Querying & Ad-Hoc Reporting: Utilize SQL to query PostgreSQL relational databases, extract datasets, and generate ad-hoc reports to support operational analysis, program metrics, and management decision-making.
• Business Analysis & Requirements Gathering: Interface with ORS operational units, technical staff, and external partners to evaluate business processes, automate workflows, gather functional requirements, and resolve complex application problems.
• Testing & System Enhancements: Plan and execute test methodologies for software upgrades, application enhancements, and scanner hardware integration. Recommend user-level enhancements to improve system throughput and efficiency.
• Compliance & Security: Review operations and data practices to ensure strict adherence to state procedures, security guidelines, and IRS safeguarding regulations.
• Project & Team Collaboration: Facilitate project workgroups, document project findings and program specifications, and provide technical guidance and training to agency end-users.

Qualifications

Minimum or "day-one" qualifications

• Practical knowledge and proficiency with SQL, with hands-on ability to write queries and generate ad-hoc reports in a PostgreSQL database (or comparable relational database system).
• Professional or technical experience supporting, troubleshooting, and configuring PC hardware, Windows OS, and peripheral devices (particularly document scanners).
• Demonstrated ability to analyze business operations, identify technical or workflow bottlenecks, and propose effective solutions.
• Strong written and verbal communication skills; ability to document technical requirements, draft user instructions, and communicate effectively with non-technical business users.

Preferred or trainable/on-the-job qualifications

• Direct experience with document imaging, capture, and content management platforms (e.g., OPEX, Kofax, OpenText Content Manager, A2iA, VRS, or Adobe Acrobat Pro).

• Prior professional experience conducting business, operational, or financial analysis in case management or financial systems.
• Formal technical education, associate/bachelor’s degree in Computer Science, Information Technology, or related discipline, or professional technical certifications.

About the Role

Location –

4315 S 2700 W

Taylorsville, Utah, 84129

United States

Background Check Required – Yes

Drug Test Required – No

Schedule Code – B - Competitive Career Service

Why You Should Join Our Team

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

For more information dhhs.utah.gov

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.

The applicant chosen to fill this position may have access and exposure to Federal Tax Information (FTI), Health Insurance Portability and Accountability Act (HIPAA) information, Criminal Justice Information (CJI), and other confidential information as defined by 45 CFR 303.21(a). Unauthorized access, use or disclosure is subject to federal and state penalties, fines, and disciplinary actions. (picutre of the email below)