GitLab Business Analyst

Description

GitLab Business Analyst

At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value – not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We’d love for you to join our team!

Job Summary

B&A is looking for a Senior Business Analyst to join a contract with a federal government client in support of an important mission. In this role, you will have the opportunity to work with a great team while supporting the US-Senate program. We are seeking an experienced Technical Business Analyst with deep expertise in technical requirements and Scrum environments, and a proven track record of team leadership. The ideal candidate will bridge the gap between business needs and technical solutions, ensuring secure, seamless, and scalable implementations while automating manual processes. You will play a pivotal role in designing and optimizing user authentication processes while leading a team of analysts and collaborating closely with cross-functional teams.

Key Responsibilities

Business Analysis & Backlog Management

• Requirement Elicitation: Collaborate with product owners, stakeholders, and subject matter experts to gather, analyze, and document business requirements.
• User Story Creation: Translate high-level epics into detailed, actionable user stories with clear acceptance criteria (Gherkin syntax preferred) and non-functional requirements.
• Backlog Refinement: Lead refinement sessions to ensure the backlog is ordered, estimated, and ready for upcoming sprints.
• Gap Analysis: Identify gaps in current processes or system functionality and propose data-driven solutions.
• UAT Coordination: Facilitate User Acceptance Testing (UAT), working with stakeholders to validate deliverables against requirements.

Scrum Mastery & Team Facilitation

• Ceremony Facilitation: Lead Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives, ensuring they are time-boxed, productive, and outcome-oriented.
• Impediment Removal: Proactively identify and resolve blockers (technical, organizational, or interpersonal) that hinder the team's progress.
• Agile Coaching: Mentor the team on Agile principles and Scrum practices, fostering a mindset of self-organization and cross-functionality.
• Metrics & Reporting: Track and report on team velocity, burndown/burnup charts, and cycle time to provide transparency to leadership.
• Conflict Resolution: Facilitate constructive dialogue during conflicts, helping the team reach consensus and maintain focus.
• Continuous Improvement: Drive the "Inspect and Adapt" cycle, implementing actionable improvements identified in retrospectives.

Education and Experience

• Bachelor’s degree in business administration, Information Systems, Computer Science, or related field.

Qualifications

• Experience: 7+ years of experience in a Business Analysis, Scrum Master, or Project Management role within an Agile environment.
• Certifications (Preferred):
• Certified ScrumMaster (CSM) or Professional Scrum Master (PSM I/II).
• Certified Business Analysis Professional (CBAP) or Entry Certificate in Business Analysis (ECBA).
• SAFe Agilist (optional but valued).
• Technical Skills:
• Proficiency with Agile tools (Confluence, Gitlab, or similar).
• Strong writing skills for Epics, User Stories, and knowledge base documentation.
• Experience with diagramming tools (Lucidchart, Visio, Draw.io).
• Soft Skills:
• Exceptional communication and facilitation skills.
• High emotional intelligence (EQ) with the ability to navigate complex stakeholder dynamics.
• Strong analytical and problem-solving abilities.
• Ability to switch contexts rapidly between deep-dive analysis and high-level facilitation.

Security Clearance

Eligible for a Public Trust

More About B&A:

Notable Clients

B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.

Benefits and Programs

B&A is proud to offer full time employees a 100% premium paid medical plan option, which includes coverage for medical, prescription, dental, vision, life insurance, AD&D, disability, Teladoc, and accident insurance. In addition to these benefits, B&A employees enjoy paid time off, tuition assistance, B&A sponsored trainings and certifications, commuter transit benefits (SmartBenefits) for DC Metro full-time employees and a free subscription to a virtual exercise platform (NEOU).

B&A has launched several programs to focus on employee engagement, wellness, and assistance.

These include:

• The B&A Cares program: on-staff registered counselor, 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, wellness challenges, and more
• A formal mentorship program
• Job shadowing and cross training opportunities
• Brand Ambassador program
• Lifeworks Employee Assistance Program (EAP): engagement through guided wellness and peer recognition. Access to various support resources to include counseling, legal guidance, financial planning, and more
• Monthly virtual events
• B&A Annual Wellness Challenge: #StepWithB&A, #WalkDuringLunchWithB&A, #VolunteeringWithB&A, and #ExerciseDuringLunchWithB&A, and more

At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award.

EEO

B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A’s offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities.

EEO is the Law

B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 Form to confirm work authorization.

Salary Description$100,000-$110,000