JobsCustomer Success ManagerNew YorkCustomer Success Manager

Smartly

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Customer Success Manager

Smartly · New York, New York, United States

Full-timeOn site2-5 yrsListed as no visa sponsorshipAdvertising Services
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In short

The Customer Success Manager will manage client relationships and ensure the successful implementation of advertising technology solutions. They will work closely with brands to optimize media and creative performance across major digital platforms.

What they're looking for

MUST-HAVE SKILLS

Customer SuccessAdvertising TechnologyAccount ManagementDigital MarketingRelationship ManagementData AnalysisStrategic PlanningClient Relations

ALSO MENTIONED

Advertising TechnologyAI-poweredMedia PlatformsCreative AdvertisingDigital MarketingFacebookGoogleInstagramPinterestSnap

The role requires experience in the advertising technology sector and a strong understanding of digital media platforms. Candidates should possess excellent communication skills and a proven track record in managing client accounts.

About the employer

Smartly

Smartly is the leading AI-powered advertising technology company transforming ad experiences.

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. We are the only company managing creative and media for 700+ brands worldwide and $5B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.

Read more

Join our global team to transform ad experiences for brands and their consumers.

INDUSTRY
Advertising Services
COMPANY
Privately Held
FOUNDED
2013
HEADQUARTERS
Helsinki
SIZE
501-1,000on LinkedIn
OFFICES
7 on LinkedIn

KNOWN FOR

Facebook AdvertisingDemand Side PlatformRetargetingCampaign OptimizationFeed-based AdsProgrammatic optimization

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Questions about this role

Is this Smartly role remote?
Tagged on site.
Does it sponsor visas?
Listed as no visa sponsorship.
What experience does it ask for?
Listed as 2-5 years.

The posting, in full

xx Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

▶ READ THE FULL POSTING

xx

About Smartly

Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.

Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.

Visit Smartly to learn more.

The processing of your information is described in our Candidate Privacy Notice.

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This listing comes from Smartly's own careers site. Apply links go to the employer. Company facts are from Smartly's public profile. Last checked 4 Nov 2026.