Data Analyst / Engineer

Malbon is hiring a Data Analyst/Engineer to join our Digital team! This role will be based out of our HQ in Santa Monica, CA and report directly to our Director of Growth Marketing. This person will own both sides of the data: building the data models and presenting analysis to business stakeholders (this is not a reporting-only or pipeline-only role).

Location: Malbon HQ is based in Santa Monica, CA. We are currently operating from a hybrid work schedule of 3 days a week in-office.

What You’ll Do

Data Infrastructure & Modeling

• Build and maintain the pipelines that bring Shopify, ad platform, Klaviyo, GA4, retail/POS, and ERP data into a central warehouse
• Design and own the transformation layer, from staging through mart, with dimensional models, version control, and automated testing
• Own the source-of-truth datasets other teams build on; define and document the business logic behind every core metric
• Work in a Git-based analytics workflow: branch, review, test, and deploy model changes rather than editing production directly
• Monitor pipeline runs and triage failures; tune warehouse cost and query performance through materialization strategy, incremental models, and refresh scheduling

Reporting & Self-Serve BI

• Build and maintain dashboards across ecommerce, marketing, merchandising, retail, and finance
• Establish KPI definitions and reporting standards so the organization works from one version of each number
• Deliver the recurring reporting cadence: daily trading, weekly performance, and monthly business review

Data Quality, Reconciliation & Documentation

• Own reconciliation across every channel revenue comes through (web, POS, retail, app, exchanges, and international) so totals hold up
• Validate that reported figures match source systems before they reach leadership; investigate and resolve discrepancies
• Maintain documentation, data lineage, and metric definitions so the work is durable and easy for others to build on
• Identify where AI and automation can take on repetitive data work, such as reconciliation checks, documentation, and routine analysis, and put those workflows into production
• Flag where the data cannot support a conclusion rather than producing a number that looks confident

Business Analysis & Insight

• Channel efficiency, incrementality, and the gap between platform-reported and actual contribution
• Customer analysis: cohorts, retention, repeat rate, LTV, and CAC payback by acquisition source
• Merchandising and inventory analysis: sell-through, size curves, markdown impact, and demand signals for planning
• Design and measure experiments across site tests, campaign tests, and product launches, and report results with stated confidence
• Partner with Finance on forecasting, unit economics, and channel profitability

What You’ll Bring

• 4+ years in a data analyst, analytics engineer, or business intelligence role, with meaningful time at a DTC or ecommerce brand
• Bachelor's degree in a quantitative field or equivalent practical experience
• Direct experience with ecommerce source data, including Shopify order and customer schemas, ad platform reporting, and an email/SMS platform
• Advanced SQL, including CTEs, window functions, and query optimization against large tables
• Hands-on experience with a transformation framework (dbt or equivalent) and a cloud data warehouse (Snowflake, BigQuery, Redshift, or Databricks)
• Fluency in a modern BI tool and the ability to build a semantic model, not just individual charts; Omni experience a plus
• Understanding of ecommerce and DTC unit economics: contribution margin, CAC payback, cohort retention, and sell-through
• Working knowledge of digital attribution and its limits, with the ability to reconcile platform-reported conversions against order data and explain the difference
• Rigorous validation habits: checks date windows, denominators, and channel scope before reporting a number
• Clearly separates what is observed from what is inferred, and speaks up when the data won't support a conclusion
• Clear communication to non-technical stakeholders
• Self-directed and comfortable as one of the first dedicated data hires, building without an established playbook

Nice to Have

• Apparel, fashion, or lifestyle brand experience; exposure to retail/POS or wholesale data
• Python for analysis and automation
• Demonstrated working habit with AI tools for analysis, code, and documentation
• Exposure to reverse ETL, customer data platforms, and pushing audiences and attributes back into marketing tools
• Experiment design and measurement: A/B tests, holdouts, and statistical significance

Compensation

This is a full-time position with an expected salary range of $120,000-$140,000. Compensation decisions are determined using a variety of job-related factors such as skill set, geographic location, market demands, experience, and education / certifications. If we extend an offer for employment, we will consider all individual qualifications.

Perks & Benefits

• Benefits: Competitive plans for Medical, Dental, Vision
• 401(k) + matching
• Annual RSU grant
• Generous PTO policy + observed holiday calendar
• Monthly mobile/internet stipend
• Employee discount for eligible Malbon products

Diversity & Inclusion

At Malbon, we celebrate individuality. Our team is built on inclusivity, creativity, and community. We’re committed to fostering a diverse workplace where every employee feels welcomed, respected, and empowered to grow.