Qual Perf Improve Data Analyst

JOB DETAILS

Department: Performance Excellence

FTE: 1.0

Workdays: Monday - Friday

Shift(s): Days

Shift Length: 8 hours

Location: Remote - in person when needed

Purpose of this position: Under general supervision, the Quality & Performance Improvement Data Analyst provides assistance and guidance to HHS staff in the area of quality data reporting and analysis, works with and leads internal groups to develop and improve quality reporting systems and processes, and trains HHS staff on quality-related software tools.

RESPONSIBILITIES

• Ensure organizational compliance with federal, state, and payer quality reporting program requirements, including interpretation of specifications, data submission, and audit readiness
• Serve as a subject matter expert on quality reporting programs, data management practices, and performance improvement methodologies; maintain current knowledge of requirements, tools, and industry standards
• Partner with clinical and operational leaders to identify, prioritize, and scope performance improvement initiatives based on data trends, variation, risk, and strategic importance
• Support or lead assigned performance improvement initiatives, including defining success metrics, monitoring progress, and evaluating outcomes against targets
• Collect, validate, and analyze data from multiple sources to ensure accuracy, completeness, and integrity of quality reporting and performance measurement
• Design and deliver analyses, dashboards, scorecards, and reports (e.g., Power BI, Excel) to monitor performance, identify trends, gaps, and opportunities for improvement, and support organizational goals
• Translate complex data into actionable insights and present findings to clinical, operational, and executive audiences, including recommendations for improvement and performance targets
• Partners with interdisciplinary teams to identify reporting issues, resolve data discrepancies, and implement quality and performance improvement initiatives aligned with organizational priorities
• Support strategic decision-making through forecasting, benchmarking, ad hoc analyses, and impact studies for internal stakeholders and external agencies
• Provide education, training, and consultation to staff on quality measures, reporting tools, and data interpretation to promote data-driven decision-making
• Collaborate with internal stakeholders, external vendors, and regulatory bodies to support reporting, analytics, and continuous improvement efforts; maintain effective working relationships across the organization

QUALIFICATIONS

Minimum Qualifications

• Bachelor’s degree in healthcare administration, nursing, healthcare quality, healthcare informatics, or a similar field
• Experience in a healthcare setting -OR-
• An approved equivalent combination of education and experience

Preferred Qualifications

• Master’s degree in healthcare administration, healthcare quality, healthcare informatics or similar field.
• Experience creating reports with Crystal Reports or similar product
• Project management and/or quality experience
• Experience with Lean methodology
• Experience working with Epic or another EMR
• Certification by the Healthcare Quality Certification Board (HQCB), a part of the National Association for Healthcare
• Quality (NAHQ), as a Certified Professional in Healthcare Quality (CPHQ)

Knowledge/ Skills/ Abilities

• Strong oral and written communication skills in formal and ad hoc settings
• Knowledge of data collection, management, and analysis methods
• Demonstrated analytical thinking and problem-solving skills, including the ability to translate data into actionable insights
• Experience with data tools and technologies, including query tools, data visualization platforms (e.g., Power BI), and intermediate proficiency in Microsoft Excel and PowerPoint for analysis, visualization, and presentation
• Ability to collaborate with cross-functional stakeholders and support performance improvement efforts through data-informed recommendations