Data Analyst I

Position Summary

The Data Analyst is responsible for processing and analyzing computer-generated test data collected from detector cars. This role ensures accuracy and compliance with internal and customer specifications by generating audit reports, supporting investigations, and maintaining departmental standards. The position plays a critical role in supporting quality, customer satisfaction, and operational performance.

Key Responsibilities

Data Analysis & Reporting

• Analyze test data from rail inspection systems to identify defects and trends
• Generate analysis reports in accordance with company and client specifications
• Provide data summary emails as requested by customers

Quality & Compliance

• Ensure adherence to internal auditing standards and customer requirements
• Maintain customer and intercompany audit processes
• Support service failure investigations by reviewing and analyzing relevant data

Operational Support

• Assist in maintaining departmental procedures and documentation
• Support analysis and validation of new technologies

Objectives

• Deliver accurate and timely analysis reports to meet customer expectations
• Maintain high standards of data integrity and service capability
• Support continuous improvement in departmental processes and performance

Basic Qualifications

• High School Diploma or GED required
• Strong written and verbal communication skills
• Ability to analyze data and identify discrepancies or trends
• Strong organizational and problem-solving skills
• Ability to maintain professionalism in all internal and external interactions

Work Environment & Scope

• Interacts with employees at all levels of the organization
• Collaboration across departments
• Work directly impacts customer satisfaction and overall business performance

What This Role Offers

• Opportunity to work with advanced rail inspection technology
• Direct impact on safety and quality within the rail industry
• Collaborative, team-oriented environment
• Exposure to continuous improvement and innovation initiatives