Business Systems & Data Analyst

Job Details: Job Location: Cleveland - Glenwillow, OH, Position Type: Full Time, Salary Range: Undisclosed, Job Shift: Day Shift, This is not a remote position. Superior Beverage Group | Business Services Position Overview Superior Beverage Group is seeking a highly motivated, analytical, and solutions-oriented Business Systems & Data Analyst to join our Business Services team. This position plays a key role in supporting business sales and operations through data analysis, process improvement, reporting, automation, and technology-driven solutions. The ideal candidate is more than technically proficient. We are looking for a curious, resourceful problem-solver who enjoys working with people, understanding business challenges, and developing solutions that improve efficiency, accuracy, and decision-making across the organization. This role requires an individual who can independently manage projects, navigate complex business processes, and effectively collaborate with departments throughout the company. Key Responsibilities Business Intelligence & Data Management Develop, maintain, and enhance business reports, dashboards, and analytical tools. Create complex Excel workbooks and reporting solutions to support operational and strategic decision-making. Write and maintain SQL queries to extract, transform, analyze, and validate business data. Develop and maintain ETL (Extract, Transform, Load) processes and data pipelines across multiple systems. Analyze, cleanse, reconcile, and validate large datasets to ensure accuracy and consistency. Identify trends, discrepancies, and opportunities for process improvement. Translate business requirements into meaningful reporting and analytics solutions. Business Process Improvement & Automation Design, develop, and maintain automated workflows and business processes using tools such as Microsoft Power Automate and Power Apps. Evaluate existing processes and identify opportunities to improve efficiency, accuracy, and scalability. Develop solutions supporting both internal operations and external business partners. Troubleshoot complex process and system issues, identifying root causes and implementing sustainable solutions. Document business processes, workflows, technical solutions, and operating procedures. Leverage emerging technologies, including artificial intelligence, to enhance productivity while maintaining appropriate human oversight and validation. Systems Administration & Application Support Support, maintain, and improve business applications, collaboration platforms, and departmental systems. Manage and enhance SharePoint resources, company intranet content, and employee directory information. Collaborate with IT and business stakeholders to support system integrations and data exchanges. Assist in evaluating, implementing, and optimizing software applications. Develop custom tools and solutions to address evolving business needs. Cross-Functional Collaboration Partner with departments throughout the organization to understand operational challenges and develop effective solutions. Gather requirements by asking thoughtful questions, actively listening, and documenting business needs. Communicate technical concepts clearly to both technical and nontechnical audiences. Present findings, recommendations, and solutions using written, verbal, and visual communication methods. Independently manage multiple projects while balancing competing priorities and deadlines. Anticipate stakeholder needs and proactively identify opportunities to improve business operations. Qualifications: Required Qualifications Technical Skills Advanced proficiency in Microsoft Excel, including complex formulas, data analysis, and spreadsheet development. Strong working knowledge of Microsoft 365 applications, including Word, PowerPoint, and SharePoint. Experience with Microsoft Power Automate and/or Power Apps. Experience developing reports and dashboards using Power BI, Tableau, or comparable business intelligence platforms. Proficiency in SQL for querying, analyzing, and manipulating data. Experience working with ETL tools such as Alteryx, Tableau Prep, or similar technologies. Familiarity with HTML and web-based content management. Demonstrated experience handling, cleansing, and validating large datasets. Ability to understand, document, and improve complex business processes. Professional Skills Exceptional analytical thinking, troubleshooting, and problem-solving capabilities. Strong organizational skills with the ability to manage multiple responsibilities and deadlines. Excellent written, verbal, and visual communication skills. Ability to work effectively with individuals across varying departments, technical backgrounds, and organizational levels. Strong attention to detail and tenacious commitment to data accuracy. Demonstrated initiative, accountability, and ability to work independently. Willingness to ask questions, actively listen, take thorough notes, and seek clarification. Ability to learn unfamiliar technologies and business processes quickly. Comfortable operating in an environment with evolving priorities and changing business requirements. Ability to use AI tools thoughtfully and productively without relying on them as a substitute for critical thinking or technical understanding. Preferred Qualifications Experience with Python or PowerShell scripting. Advanced experience with Microsoft Power Platform solutions. Experience developing and maintaining complex automated data pipelines. Experience integrating data across multiple enterprise applications. Familiarity with database structures, system interfaces, and data transformation techniques. Experience in distribution, supply chain, logistics, or the beverage industry. Familiarity with beverage distribution operations, industry terminology, and business systems.