Data Analyst - Remote

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

Optum’s EHR Services represents one of the fastest growing practices within Optum Insight’s Advisory and Implementations business unit. The EHR Services practice is comprised of 600+ individuals across the U.S. and Ireland who are dedicated to improving the healthcare delivery system through the power of healthcare technology, specifically, the EHR and integrated applications and tools. By joining the EHR Services team, you’ll partner with some of the most gifted healthcare technology thought leaders within the industry, collaborate with experienced consulting and healthcare leaders, and help partners capture the benefits of their EHR investment.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

• Aids in the development of complex operational and project-related reports including analysis, design, documentation, versioning development, configuration, testing, implementation and ongoing support for Epic Cogito (Clarity and Caboodle)-based reporting
• Extracts Epic data utilizing approved BI tools with SQL code
• Receives and documents formal requests from customer including specifications (layout, calculations, data source, etc.) Evaluates requests for completeness and if needed work with customer to finalize request
• Assists in the providing of technical direction, guidance and analysis during project development and accomplish all required formal sign-offs
• Designs and documents the general functional requirements and detailed technical specifications for a report
• Assists with Epic upgrades/updates by serving as a subject matter expert for the Epic Clarity data models
• Implements reports/database software in an optimal manner to minimize the effect on production and development activities
• Ability to troubleshoot technical issues with reports, including reviewing scripts and database issues
• Provides technical/clinical workflow consultation including application configuration. Reviews, analyzes, and evaluates systems needs to develop recommendations for customers
• Develops, supports and maintains all required system design and build documents and other system documentation related to Epic reporting
• Provides support of application incidents reported through the help desk or ticketing systems; including potential 24/7 on call coverage as required
• Adheres to organization standards for system configuration and change control
• Develops solid relationships with end user communities, customers and business partners
• Attends, participates in, and contributes to meetings throughout the facility
• Troubleshoots and/or resolves application issues and escalates more complex issues as appropriate
• The BI Developer may create new reports, using third party report writing tools to display Epic data

Key Competencies

• Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities
• Teamwork and Collaboration. Consultative and collaborative style with demonstrated ability with cross-functional teams
• Aid in the creation of design specifications for new reports and identify and validate the appropriate technological solutions for various reporting needs
• Consults with and advise vendors and technical groups concerning the continued support of reports and databases
• Demonstrates the ability to build and maintain solid internal relationships as well as motivate and inspire other team members through solid consultative skills
• Demonstrates a solid ability to build partnerships and influence others. Work across team, group and business boundaries to drive commonality and reusability in solution to real-world problems
• Demonstrates solid relationship management skills and ability to handle challenging interpersonal situations

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• 2+ years of experience with Microsoft SQL Server or another relational database platform
• 1+ years of experience using SQL query techniques and stored procedures to access relational databases with the ability to write efficient queries
• 1+ years of Reporting tool experience or certifications (Oracle, Microsoft, Tableau, Qlik, SAS, Cognos, etc.)
• Proficiency with MS Excel, Visio, PowerPoint and SharePoint

Preferred Qualifications

• Active Epic certification in any Cogito data model (Clarity or Caboodle)
• 3+ years of experience designing, creating, testing and implementing complex reports using SQL Management Studio, ETL, SSIS, SSRS, etc.
• 1+ years of experience with Epic applications and database structure
• Demonstrated ability to demonstrate cross-team communication and leadership skills

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.