JobsExecutive AssistantLas VegasAssistant Executive Housekeeper - MGM Grand
MGM Resorts International
Posted 13 days ago · Jobs at MGM Resorts International
Assistant Executive Housekeeper - MGM Grand
MGM Resorts International · Las Vegas, Nevada, United States
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In short
The Assistant Executive Housekeeper manages daily housekeeping operations, including staff supervision, quality assurance inspections, and adherence to budgetary and service standards. They also mentor floor managers and represent management in union and HR-related matters.
What they're looking for
MUST-HAVE SKILLS
ALSO MENTIONED
Candidates must be at least 21 years old with a minimum of 2 years of relevant experience. A preference is given to those with 3 or more years of supervisory experience in a major hotel or resort complex.
About the employer
MGM Resorts International
Welcome to the SHOW.
The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service.
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We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world. Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination. With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.
- INDUSTRY
- Hospitality
- COMPANY
- Public Company
- FOUNDED
- 2000
- HEADQUARTERS
- Las Vegas, Nevada
- SIZE
- 10,001+
- OFFICES
- 22 on LinkedIn
- OPEN HERE
- 6 roles
KNOWN FOR
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Questions about this role
- Is this MGM Resorts International role remote?
- Tagged on site.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 2-5 years.
The posting, in full
Las Vegas, Nevada Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
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Las Vegas, Nevada
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB
As the Assistant Executive Housekeeper at MGM Grand, you’ll lead and inspire a hardworking team to uphold the highest standards of cleanliness and presentation throughout the property. Your leadership, attention for detail, and ability to thrive in a dynamic environment will help ensure every guest enjoys a seamless and memorable stay from the moment they arrive. This is your opportunity to make a lasting impact one perfectly prepared room at a time.
THE DAY-TO-DAY
- Manages assigned operational functions consistent with the strategic plan/vision for the department, the division, and the property.
- Manages the delivery and measurement of guest service standards within Housekeeping, consistent with the company’s established guidelines/standards
- Manages Human Resources responsibilities for Housekeeping
- Works closely in mentoring/coaching Housekeeping Floor Managers in additional tasks/responsibilities to optimize advancement opportunities available for subordinate staff
- Assumes full responsibilities of the Executive Housekeeper in his/her absence
- Promotes and develops team-oriented philosophy, stressing the importance of providing unparalleled commitment to excellence in service
- Manages accountability processes for division; ensures compliance with budgetary guidelines, company policies, established departmental guidelines/standards, and legal requirements
- Manages short and long-term departmental objectives. Monitors, documents, and notifies Executive Housekeeper of any problems that may impact/jeopardize the achievement of current and future departmental objectives
- Continuously evaluates staffing levels in accordance with business demands, providing recommendations for adjustments whenever possible
- Responds to guest service interactions in a professional and timely manner, achieving positive guest/problem resolution
- Inspects prescribed number of rooms on a daily basis to ensure Housekeeping Floor Managers and Guest Room Attendants are conforming to sanitation requirements and established standards.
- Works closely in training Housekeeping Floor Managers to ensure room inspections are in accordance with quality assurance standards
- Represents management at unemployment hearings, union grievances, arbitrations, and various meetings, when necessary
THE IDEAL CANDIDATE
- Must be 21 years of age or older required
- 2+ years of prior relevant experience required
- 3+ years of prior relevant supervisory experience in a major hotel/resort complex preferred
THE PERKS & BENEFITS
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19537
Are you ready to JOIN THE SHOW? Apply today!