Executive Assistant to the President and CEO

Resolve to Save Lives (RTSL) is a global health organization that partners locally and globally to create and scale solutions to the world’s deadliest health threats. Millions of people die from preventable health threats. We collaborate to close the gap between proven, life-saving solutions and the people who need them. Since 2017, we’ve worked with governments and other partners in more than 60 countries to save millions of lives. We work toward a future where people live longer, healthier lives, communities flourish, and economies thrive. This is an ambitious vision, and it inspires us and our partners to make progress every day.

Position Summary

The Executive Assistant to the President and CEO is responsible for specialized, complex administrative duties in support of the President and CEO of Resolve to Save Lives. They are a key member of the Office of the President (OTP), ensuring exceptional administrative, coordination, and logistical support to the President and CEO and excellent customer service to internal and external stakeholders of the OTP. The ideal candidate is a highly organized, detail oriented, and efficient self-starter who thrives in a dynamic, fast-paced and collaborative environment. This full-time position is remote. The incumbent may be expected to convene periodically for in-person team meetings and to work during East Coast core working hours.

Work Location: This is a remote position with travel as stated, open to US-based candidates.

Core Duties and Responsibilities:

Front Office, Communications, and Scheduling

• Staff the office of the CEO and serve as the first point of contact and provide excellent customer service to those who contact the CEO.

• Create, manage and maintain a complex calendar including a range of internal and external meetings, events, speaking engagements, teleconferences and travel in a highly dynamic environment requiring frequent re-prioritization and shifting appointments. Provide excellent verbal and written customer service to a range of stakeholders for the scheduling of meetings and events.

• Facilitate smooth and effective communication by reviewing and responding to the President’s official email inbox, mail, and invitations.

• Receive, screen, and direct emails, phone calls and mail to determine significance and distribute to the CEO, Senior Advisor, or executive leadership accordingly.

• Prioritize and execute exceptional time management skills pertaining to coordination of the CEO’s activities and activities of the Office of the President; redirect matters to relevant staff to handle, or handle matters personally, as appropriate.

• Keep the CEO advised of time-sensitive and priority issues, ensuring appropriate follow-up.

• Some work—including last minute re-scheduling requests—may be required outside standard work hours.

Travel and Expense Management

• Arrange extensive travel and complex logistics for the CEO and the President’s office, including ground, air or other travel, both nationally and internationally, including visas, lodging, per diem, and travel expenses.

• Handle corporate expenses and receipt reconciliation for the CEO’s expenses.

Meeting Coordination

• Manage and execute logistics for local and international meetings and conferences.

• In coordination with other staff, prepare and deliver materials and provide IT coordination for meetings and events.

• Staff meetings as needed, including, but not limited to, greeting guests, coordinating food and beverage services, and troubleshooting IT/logistical issues.

• Some travel may be required within the US for in-person convenings.

Administrative Support

• As requested, attend meetings and take notes of discussion; prepare the initial draft of minutes and summaries.

• Manage and update OTP’s project management tools to support effective and efficient project planning, prioritization, initiation, and execution, and foster collaboration of internal and external stakeholders, as relevant.

• Oversee the OTP’s contact management system, including adding and updating contact information, and coordinating upcoming communication with other departments.

• As needed, provide logistical and management support to other OTP functions for organization-wide, governance, or development-related meetings and events.

• As needed, support contract management for OTP, including contract set up, invoice reviews, and ensuring completion of close out checklists

• Work on special projects, as needed.

• Perform other tasks as requested by the President and CEO or Senior Advisor, OTP.

Required Experience, Skills and Qualifications

• Previous experience in administrative or other support function for a principal in a fast-paced environment

• Exceptional in the areas of judgment, diplomacy, discretion, and interpersonal skills

• Exceptional organizational skills, follow through, and attention to detail

• Excellent written and verbal communication skills

• Experience with and highly capable managing multiple and competing demands and shifting priorities

• Solution oriented, with strong problem-solving skills and ability to work well under pressure and maintain a fast-paced environment

• Ability to anticipate and inform the Senior Advisor and/or CEO of potential difficulties that have not yet surfaced

• Highly proficient with MS Office Suite, SharePoint, and familiarity with a range of collaboration, productivity, virtual meeting, and AI (Copilot, Claude) tools

• Familiarity working in a global organization, managing various time zones

• Demonstrates sensitivity to cultural norms and ways of communicating across cultures

• Bachelor’s degree in any field plus 5+ years of relevant experience or equivalent experience

• Being based in NYC is a plus, but not required

Compensation and Benefits

Resolve to Save Lives prides itself on cultivating a supportive, connected remote team doing work that matters. We do everything possible to ensure our employees are connected and set up for success.

The salary range for this position is $98,000 to $112,000 annually. The exact offer will be determined by various factors, such as the candidate's skills and experience relative to the requirements of the role.

In addition to a competitive salary, Resolve to Save Lives provides a generous package of benefits, including:

• Health insurance for you and your dependents
• Contributions toward retirement
• Paid annual leave and sick leave, in addition to public holidays
• Two paid, week-long organization-wide breaks at mid-year and end-of-year
• Professional development and home office setup benefits
• Up-to-date computer equipment

Anticipated Application Deadline: 4 December 2026 (This position may close earlier if a high volume of applications is received before the stated deadline.)

RTSL believes its programs are strengthened when they are developed and supported by individuals with diverse life experiences whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage applications from and provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, disability, marital status, organ donor status, or status as a veteran. Resolve to Save Lives complies with all applicable US EEO laws.