Executive Assistant-CEO Office

The Executive Assistant – CEO Office supports the CEO Office and Sr Executive Assistant with Corporate and Department-level activities and initiatives. Assist with a wide range of administrative, support-related tasks and event/project-leadership tasks and will be able to work independently with little supervision following initial training. Responsibilities include, but are not limited to, overseeing day-to-day schedule and meeting organization for the CEO Office, coordinating company events and initiatives with other departments as applicable, assisting with the planning and executing off-site meetings and events, assisting with travel logistics.

Starkey is a world leader in the manufacturing and distribution of advanced hearing technologies. We are in the business of connecting people and changing lives. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better.

Founded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what’s possible.

We are headquartered in Eden Prairie, Minnesota, have over 5,000 employees in 29 facilities across the globe, and do business in more than 100 markets worldwide.

Watch this video to see more of what sets Starkey apart.

https://youtu.be/9cUYwTlCepg?si=wkovx8_R_iINfrc6

JOB SUMMARY DESCRIPTION

The Executive Assistant – CEO Office supports the CEO Office and Sr Executive Assistant with Corporate and Department-level activities and initiatives. Assist with a wide range of administrative, support-related tasks and event/project-leadership tasks and will be able to work independently with little supervision following initial training. Responsibilities include, but are not limited to, overseeing day-to-day schedule and meeting organization for the CEO Office, coordinating company events and initiatives with other departments as applicable, assisting with the planning and executing off-site meetings and events, assisting with travel logistics.

JOB RESPONSIBILITIES

• Provide administrative support to the CEO Office
• Serve as a primary point of contact for internal and external constituencies on scheduling and meeting requests/inquires pertaining to the CEO Office
• Answer and manage incoming calls – answer, record, delegate appropriately.
• Receive and interact with incoming visitors.
• Liaise with internal staff at all levels and with external clients.
• Assist with processing expense reports and reconciling company credit cards pertaining to the CEO office.
• Assist with all clerical support and miscellaneous administrative functions (e.g. incoming and outgoing mail, electronic correspondence, data-entry, etc.)
• Manage and maintain schedules and appointments:
• Schedule meetings strategically and proactively.
• Filter meeting requests, manage on-going meeting cadences, and proactively schedule others as needed.
• Ensure department office equipment and supplies are maintained:
• Maintain department office supplies and hospitality inventory and order additional supplies when necessary.
• Maintain departmental equipment inventory.
• Ensure that office equipment is working properly and provide assistance with equipment as needed.
• Facilitate and manage event tickets:
• Track upcoming events, send invitations, and transfer tickets on behalf of the CEO.

• Assist with travel logistics:
• Research, plan, and provide trip sheets for travel (air, hotel, agendas, car service).
• Obtain visas, exchange current, and prepare other necessary international travel documents and paperwork.
• Manage digital and print records for travel, personnel, and other confidential information as needed.
• Facilitate and maintain efficient communication and coordination of company initiatives among the Executive Leadership Team's administrative team and applicable staff.
• Maintain employee and/or customer recognition programs and relationships:
• Manage wedding, baby, death/loss, holiday and other special occasion gifts/communications.
• Manage mailing/communication lists as required.
• Assist with communications:
• Draft, edit, review, and distribute internal and external memos or other communications as required to ensure clarity and consistency of message.
• Work with internal and external PR staff to support initiatives as it relates to interaction with external customers, vendors, industry groups, and organizations.
• Other duties/responsibilities as assigned

JOB REQUIREMENTS

Minimum Education, Certification and Experience Requirements

• Education (i.e. 4-year college degree, license, certification)
• Bachelor’s Degree or equivalent required.
• Some specialized secretarial or administrative coursework desirable
• Experience (i.e. years of work experience related to the job)
• Two years of Executive Assistant experience required.

Knowledge / Technical Requirements

• Proficient computer skills and in-depth knowledge of relevant software, including MS Office Suite.
• Knowledge of standard office administrative practices and procedures.
• Demonstrated knowledge of basic accounting principles, bookkeeping, or equivalent accounting practices.
• Demonstrated knowledge of project management best practices.

Competencies, Skills & Abilities

• Ability to work independently on projects from conception to completion.
• Strength in time management and organization.
• Excellent written and verbal communication skills are required.
• Experience in PowerPoint, Word, Excel
• Experience with Social Media platforms
• Ability to organize many high-level projects at once, meet deadlines and stay on budget under stress and pressure required.
• Ability to build consensus among employees and/or third parties of varying degrees of seniority.
• Ability to prioritize projects and tasks based on balance of urgency and importance.
• Attention to detail and accuracy.
• Analysis and problem-solving skills.
• Judgment, decision-making ability, and discretion
• Self-driven, with initiative and ability to accomplish tasks with at times limited supervision or direction
• Confidentiality and trustworthiness.
• Teamwork
• Adaptability
• Ability to interact with staff at all levels in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality is crucial to this role.
• Well-organized, flexible, and enjoy the administrative challenges of supporting a group of diverse people and programs.
• Strong decision-making ability

Salary and Other Compensation:

The target rate for this position is between $31.10 to $42.91 an hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits: The following benefits for this position, subject to applicable eligibility requirements, include medical, dental and vision insurance, 401(k) retirement plan with company match, company-paid life and short-term disability insurance, long-term disability insurance, employee assistance plan, hearing aid benefits, Paid Time Off, paid holidays, paid floating holidays, paid volunteer service day, paid paternity and maternity leave and tuition reimbursement

This position is eligible for a bonus based upon performance results. There is no guarantee of payout.

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