Executive Assistant-Managed Care

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department

CC019043 Managed Care

Job Description Summary

This role supports day-to-day executive operations, coordinates meetings and communications, prepares materials and follow-up documentation, and helps maintain organized tracking tools, logs, and reference materials across the departments.

Job Description

Position Responsibilities

• Provide high-level administrative support and assistance to the Vice President of Managed Care, Population Health, and PACE.
• Answer telephone calls, coordinate conference calls, and prioritize or route communications based on importance and urgency.
• Schedule and coordinate meetings, maintain the Vice President’s calendar, prioritize incoming requests, and adjust the calendar as needed.
• Prepare agendas, presentation materials, correspondence, memoranda, reports, meeting minutes, and follow-up documentation.
• Receive incoming communications or memos, review content, determine importance, and summarize or distribute information to support effective working relationships.
• Initiate work repair orders, telephone requests, and IT orders, and coordinate with the appropriate departments regarding completion status.
• Prepare check requests and purchase requests, obtain necessary approvals and account coding, maintain invoice tracking spreadsheets, and coordinate with Accounts Payable and vendors to resolve related issues.
• Monitor and maintain adequate levels of office and departmental supplies.
• Identify opportunities to streamline administrative processes and improve workflow.
• Establish and maintain effective interpersonal relationships with co-workers, hospital departments, hospital leadership and other stakeholders.
• Maintain and update departmental tracking tools, logs, calendars, matrices, and follow-up lists to support organized oversight of Managed Care, Population Health, and PACE priorities.
• Gather, organize, and compile information from department leaders and stakeholders to support executive review, reporting, meeting preparation, and project follow-up.
• Maintain organized repositories of key departmental reference materials, including contracts, policies, reports, presentations, dashboards, regulatory materials, and meeting documents.
• Track open items, deadlines, deliverables, and pending requests across departmental initiatives, escalating gaps or delays as appropriate.
• Support cross-department coordination by helping organize information, document decisions, and maintain visibility into follow-up items across Managed Care, Population Health, and PACE.
• Perform other related duties as assigned.

Qualifications

• License/Registration/Certification
• Not applicable
• Education
• 2 years of college or equivalent preferred.
• Experience
• Minimum of five (5) years of experience in an executive office, administrative support, healthcare operations, or related setting. Experience supporting senior leaders and coordinating complex initiatives involving multiple departments and stakeholders. Advanced proficiency in Microsoft Office applications, including Outlook, Excel, PowerPoint, Word, Teams, and OneNote.

Benefits

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Degree Requirements:

Certification: