Human Resources Business Partner (Compliance)

Description

Codman Square Health Center is a Federally Qualified Health Center serving a diverse community in Dorchester, MA, and surrounding neighborhoods. CSHC offers a full continuum of services such as primary care, urgent care, behavioral health, care management, nutrition, family planning, optometry, dentistry, laboratory, pharmacy, radiology, and medical specialties including HIV care, substance use treatment, Hepatitis `C, OB-GYN, Nephrology, and Cardiology alongside an on-site STI clinic.

CSHC is a teaching institution with academic affiliations at Boston University School of Medicine and Boston Medical Center, and a member of the Boston Accountable Care Organization. Our mission is to be our community's first choice for comprehensive, holistic, and integrated services, and to empower individuals to lead healthy lives and build thriving communities.

Position Summary

Under the direction of the Director of Human Resources, the HRBP will provide exceptional HR services in support of all operations across Health Center Divisions. The HRBP will work closely with the Director of HR to develop and participate in various HR related initiatives, with the goal of cultivating high-quality employment experiences for all employees. Responsibilities will include complex and routine work in all functional areas of Human Resources, with a primary focus on compliance, policy enforcement, employee relations, benefits, and recruitment. Responsibilities will also include assisting the CHRO with the implementation and communication of approved policies and procedures, compliance reporting, and workforce management.

The Human Resources Business Partner (HRBP) reports directly to the Director of Human Resources and will encounter extremely sensitive and highly confidential information. A great deal of care and commitment must be given toward maintaining the confidentiality of all employment-related records. In addition, strong, clear, and respectful communication, teamwork, and professional and ethical standards are expected from all HR staff members.

Primary Responsibilities

Compliance

• Adheres to all HR, HC, and corporate personnel standard policies and procedures.
• Works closely with managers and supervisors to ensure all applicable employment and labor laws are appropriately applied to respective practices.
• Monitors, posts, and updates all federal and state employment related posters as required by law and ensure updated information/posters are posted at all worksites.
• Works closely with the HC vendors to ensure timely notification of benefits status to all participating employees in HC benefits, to include the HC’s retirement investment plans.
• Under the direction of the CHRO, prepares responses to claims filed with state and federal regulatory agencies, i.e. EEOC, Labor Board, Wage and Hour Division, etc. This includes the gathering of data and/or documents in support of pending litigation matters.
• Remains competent in the application of benefits laws, such as FMLA, SNLA, COBRA, UI, HIPAA, retirement, health and welfare, and other applicable rules and regulations, and demonstrates ability to educate HC staff on maintaining compliance.
• Works closely with the compliance department to ensure all employees adhere to HC requirements and to ensure appropriate compliance reporting is conducted as required by HC and other regulatory agencies.
• Runs compliance reports as requested by the compliance department and/or CHRO.
• Works collaboratively with other HRBP to ensure managers are compliant in submitting their team's annual performance evaluations in a timely manner.
• Serves as back-up for compliance in all other functional areas of HR.

HRIS

• Utilize the HRIS to generate reports in support of development and reporting of workforce planning, training, benefits, recruitment, and retention activities to support department goals and objectives.
• Generate HRIS reports to assist in the documentation, measurement, and evaluation of HR activities, to include exit interviews, voluntary, and involuntary turnover, etc.

Employee Relations

• Under the guidance of the Director of HR, the HRBP interprets and applies HC and HR policies and procedures, past and present practices, and applicable federal and state laws and regulations that may impact the HC’s employer-employee relationship.
• Processes all transactions pertaining to employee relations practices which may include but are not limited to leaves of absence, terminations, performance management, payroll notifications, layoffs, etc.
• Provides professional coaching and counseling to employees, encouraging them to demonstrate and maintain appropriate behaviors when interacting with peers, management staff, and patients.
• Serves as coach and consultant to managers and supervisors to help enhance their performance management, employee communications, and relationship building skills.
• Conducts exit interviews, documents and reports outcome.
• Participate in the Wellness and Engagement Committee to coordinate all HC wide employee activities to include planning and execution of service awards, holiday parties, and other recognition events.
• Establishes rapport with and demonstrates respect for management staff and all employees of the HC.
• Consistently exhibits and communicates behaviors that demonstrate HC’s commitment to exceptional customer service to internal and external customers.
• Builds and fosters positive and effective relationships with customers (applicants, employees, hiring managers, leadership, vendors, patients, visitors, etc.
• Serve as liaison between managers and employees when dealing difficult issues.

Benefits

• Works closely with the Benefits Manager and CHRO to support development, implementation, and administration of the HC compensation plan.
• Recommends and assists with implementing benefits programs and maintains an up-to-date and thorough knowledge of eligibility requirements for medical, dental, disability, life, FSA, and other benefits to include those offered on a voluntary basis.
• Make all benefit plan documents available to employees to keep them informed of benefits such as health, dental, retirement investments, etc., as well as communicate changes as may be required.
• Works closely with the Finance Department to ensure applicable end-of-year benefits notifications are communicated in a timely manner.
• Supports HC benefits Committee.
• Works closely with the HR vendor in the management of all workers comp related claims/benefits.

Recruitment

• Serves as a backup to the Talent Acquisition Specialist for all recruitment needs.
• Assist with full cycle recruitment for entry level positions.
• Post job openings, source candidates and schedule interviews for hiring managers.
• Complete offer letters, background checks and any other onboarding documentation.
• Assist with leading monthly new hire orientations and off-cycle fast track orientations.
• Other duties and/or other departments/locations as applies.

Benefits

CSHC offers a generous benefits package including:

• Competitive Medical and Dental Insurance
• Employer-paid Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance
• Retirement-403(b) plan
• Vacation, Holiday, Personal and Sick Time Accruals
• Flexible Spending Reimbursement Accounts (Health and Dependent Care)
• Educational Assistance and Tuition Reimbursement Programs
• Commuter Benefits
• Opportunities for academic appointment at Boston University / Boston Medical Center

Requirements

Qualifications & Skills

• Bachelor’s Degree and five (5) years of experience, preferably in health care setting. Combination of education and experience may be considered.
• Strong verbal and written communication skills necessary.
• Excellent understanding of state and federal laws.
• Must be proficient in working with compliance, employee relations, benefits, and recruiting. Proficiency with MS Office Suite, Paylocity Payroll and HRIS.
• Fluency in English is a requirement; Spanish, Creole, and other languages are a plus.

Physical Requirements

• Must be able to stand or sit for prolonged periods (at least 50% of the time).
• Ability to lift up to 25 pounds and load onto shelves.
• Visual acuity sufficient for frequent reading and computer use.