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Midland Credit Management, an Encore Capital Group Company

Posted yesterday · Jobs at Midland Credit Management, an Encore Capital Group Company

HR Generalist

Midland Credit Management, an Encore Capital Group Company · San Diego, California, United States

Full-timeOn site5-10 yrs$75k–$97kListed as no visa sponsorshipFinancial Services
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In short

The HR Generalist provides support across all HR functional areas, including benefits, employee relations, and recruiting. They partner with management to drive performance management, talent development, and ensure adherence to company policies.

What they're looking for

MUST-HAVE SKILLS

Human resourcesEmployee relationsRecruitingPerformance managementHRISFederal labor lawState labor lawLeave of absenceWorkers compensationSafetyWordExcelPowerPointOutlookOrganizational developmentTalent development

ALSO MENTIONED

HR GeneralistBenefitsTotal RewardsLabor LawSHRMPHRSPHRLomingerDISCDDI+2 MORE

Candidates must have 4-10 years of progressive HR experience and proficiency in federal and state labor laws. A Bachelor's degree is required, with a Master's degree and professional certifications like SHRM or PHR preferred.

About the employer

Midland Credit Management

hiring as Midland Credit Management, an Encore Capital Group Company

Established in 1953, Midland Credit Management, Inc. (MCM), a wholly-owned subsidiary of Encore Capital Group, Inc., is a specialty finance company providing debt recovery solutions for consumers across a broad range of assets. We purchase portfolios of defaulted consumer receivables and manage them by partnering with our consumers as they repay their obligations and work toward financial recovery.

Read more

MCM is the market leader in portfolio purchasing and recovery in the United States. We lead the industry with consumer-centric practices that drive results. In 2011, we introduced the industry’s first Consumer Bill of Rights codifying our commitment to working with our consumers through mutual engagement, understanding, collaboration and respect. Ultimately, we help our consumers recover from financial difficulty and turn towards a path of economic empowerment. With over 4,000 employees worldwide, MCM is headquartered in San Diego, California, and maintains domestic and international operations across the United States, Costa Rica, and India. OUR MISSION - Creating pathways to economic freedom OUR VISION - We help make credit accessible by partnering with consumers to restore their financial health OUR VALUES - We care: We put people first and engage with honesty, empathy, and respect We find a better way: We deliver our best in everything we do, find ways to make a positive difference, and achieve impactful results We are inclusive and collaborative: We embrace our differences and work together to ensure every individual can thrive

INDUSTRY
Financial Services
COMPANY
Public Company
HEADQUARTERS
San Diego, California
SIZE
1,001-5,000on LinkedIn
OFFICES
7 on LinkedIn
OPEN HERE
6 roles

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Questions about this role

Is this Midland Credit Management, an Encore Capital Group Company role remote?
Tagged on site.
What does it pay?
The posting lists $74,500–$96,800 a year.
Does it sponsor visas?
Listed as no visa sponsorship.
What experience does it ask for?
Listed as 5-10 years.

The posting, in full

The Human Resources Generalist provides support in all Human Resource functional areas (Benefits, ER, Communications, Total Rewards, Recruiting), maintains the accuracy of data in HRIS system and serves as a single point of contact for all employee relations issues. Partnering with management, the HRG Manager supports career development of employees and works with leaders to identify and develop talent across the organization.

▶ READ THE FULL POSTING

Applicants must have current authorization to work in the United States on a full-time basis.

The Human Resources Generalist provides support in all Human Resource functional areas (Benefits, ER, Communications, Total Rewards, Recruiting), maintains the accuracy of data in HRIS system and serves as a single point of contact for all employee relations issues. Partnering with management, the HRG Manager supports career development of employees and works with leaders to identify and develop talent across the organization.

Responsibilities

Lead the development of employee programs and communications to foster a positive, collaborative and engaged environment.

Lead the education, communication and support of HR initiatives by partnering with business leaders to drive performance management, employee development, adherence to company policies and procedures and HR administration (NHO, benefits, compensation, employee relations, etc.).

Perform other duties, as assigned.

Manage resolution of employee relations investigations to ensure fair, consistent and proper resolution in consideration of company policy, procedures and values.

Partner with leaders and managers to develop direct reports and talent including employee assessment programs and development plans.

Support recruitment of talent, manage new hire on boarding and develop general strategies to attract, retain and develop employees.

Education

Required: Bachelor

Preferred: Master/Advanced; Psychology, Sociology, or Organizational Development

Preferred: SHRM or PHR Certification

Language

Required: English

Experience

Required: 4 - 7 years experience in progressive HR roles. Proficiency with federal labor law, state labor law, leave of absence, workers compensation, and safety. Proficiency in Word, Excel, PowerPoint, and Outlook. HRIS.

Preferred: 8 - 10 years experience in progressive HR roles. Proficiency in Organizational Development. Advanced proficiency in Word, Excel, PowerPoint, and Outlook. Certifications; PHR, SPHR, Lominger Tools, DISC tools, SSL SFL, DDI

Starting Compensation

Annual Salary: $74,500.00 - $96,800.00 (Amount based on office location, relevant experience, skills, and competencies)

If you are wondering why you should work for us, here is something to help you decide:

  • Pay and Bonuses: Earn a competitive salary. All employees are eligible for monthly incentives or annual bonus.
  • Career Progression: Grow at MCM with paid training and development programs – including our very own MCM Academy – as well as a promote-from-within philosophy.
  • Reward and Recognition: We are committed to honoring great results – ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.
  • Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.
  • Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.
  • Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.
  • Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we’re proud to invest in you.
  • New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.
  • Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.
  • Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

About Us

Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work® certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for employment, please contact Talent@mcmcg.com.

APPLY ON MIDLAND CREDIT MANAGEMENT, AN ENCORE CAPITAL GROUP COMPANY'S CAREERS SITE ↗
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This listing comes from Midland Credit Management, an Encore Capital Group Company's own careers site. Apply links go to the employer. Company facts are from Midland Credit Management's public profile. Last checked 13 Nov 2026.