HR Generalist

Are you a people-focused HR professional who thrives in a fast-paced, hands-on environment? One Duck Hospitality is seeking an HR Generalist to support our growing restaurant group. As the parent company to Hemingway’s,The Pilot and Bar Wellington, three iconic downtown establishments, One Duck Hospitality plays a key role in Toronto’s hospitality community.

Key Responsibilities

Recruitment & Onboarding

• Manage full-cycle recruitment for hourly and salaried roles, including job postings, resume screening, interview scheduling, and candidate communication and high-volume recruitment during peak operational periods
• Prepare offer letters and onboarding documentation
• Coordinate new hire onboarding, orientation, and first-day readiness
• Enroll them in our payroll and scheduling systems.
• Maintain and develop workflows within Applicant Tracking System to streamline recruitment processes, improve organization, and ensure efficient candidate tracking and management.
• Oversee new hire progression through onboarding, training, and their first 90 days of employment, conducting regular check-ins with employees and management to monitor performance, address concerns, and support successful integration into the team.

HR Administration & Records

• Maintain accurate and confidential employee records within the HRIS
• Track and manage employee certifications and training
• Manage and monitor employee work permits to ensure ongoing compliance
• Support audits and reporting related to employee data

Payroll Administration:

• Manage the payroll administration process to ensure accurate and timely payment to employees of the One Duck Group.
• Ensure compliance with all payroll-related legal and regulatory requirements.
• Collaborate with the Controller and VP of Finance during scheduled pay runs to ensure payroll accuracy, compliance, and timely processing.

Compliance and Risk Management:

• Manage provincial and federal regulatory requirements to ensure compliance
• YE reconciliation of EHT and WSIB accounts
• Ensures Immigration of Canada compliance with work permit eligibility for employees

Benefits Administration

• Administer all employee benefits such as Extended Health Benefits, RRSP Matching Program and Employee Assistance Program (EAP), including enrollments, changes, and terminations
• Act as a point of contact for all employee benefit inquiries
• Track benefit eligibility and support leave-related documentation
• Administer employee RRSP contributions and matching entries, ensuring accurate employee records and timely processing.

HR Operations Support and Employee Relations

• Respond to general HR questions from employees and managers
• Provide ongoing administrative support to the One Duck Hospitality Group as it relates to people operations

• Provide HR guidance and consultation to managers
• Participate in employee meetings related to discipline, performance management, and terminations
• Manage employee terminations from an administrative and coordination perspective and coordinating final pay and off boarding
• Support workplace health and safety programs across all restaurant locations
• Support incident reporting and documentation in collaboration with management
• Manage WSIB-related documentation and reporting as required
• Manage leaves and Return-To-Work plan and documentation
• Assist in drafting, updating, and maintaining HR-related documentation, including company policies, offer letters, employment letters, and other HR communications.

Information about this job posting and our screening process:

• This job posting is for a vacant job position at One Duck Hospitality
• Our team uses AI tools to assist with applicant screening

Why work with us?

• Annual salary range of $60,000- $65,000
• KPI Bonus
• Extended Health & Dental Benefits
• RRSP Matching Program
• Employee & Family Assistance Program
• Free lunch
• Staff discount program across One Duck Hospitality restaurants
• Exciting growth & development opportunities

Qualifications & Experience

• 1-5 years of experience in an HR or people operations role
• Hospitality experience an asset
• Post-secondary education in Human Resources or a related field preferred
• Experience working with HRIS and employee data systems
• Google Suite experience
• We welcome international experience and transferable skills

One Duck Hospitality is dedicated to facilitating an accessible and inclusive recruitment and selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We invite and encourage candidates with disabilities to apply for employment opportunities with us. Please be aware that accommodations during the recruitment process are readily available upon request.