Human Resources Generalist

• The Human Resource Generalist is a dynamic, detail-oriented role that delivers
• HR support and strategic guidance to property managers, executives, and
• leadership teams. This position requires expertise across multiple HR
• disciplines — including employee relations, compliance, performance management,
• HRIS, and training — and serves as a trusted partner in aligning HR practices
• with organizational goals. Reporting to the Senior HR Business Partner, the HR
• Generalist drives proactive engagement and ensures consistent, compliant, and
• people-centered HR delivery. This is a fully on-site position based at the
• Pebble Beach property.

Key Responsibilities

• HR Operations & Employee Support
• Manage and support a broad range of HR processes, proactively engaging with

managers and employees to resolve issues and drive positive outcomes.

• Serve as a trusted point of contact for employee inquiries, concerns, and

• conflict resolution — including investigations via calls, email, ethics
• hotlines, and case management systems.

• Maintain accurate employee records in HR systems; run and analyze reports to

support data-driven decision-making.

• Partner with Total Rewards, Talent Acquisition, and Learning & Development to

deliver integrated HR solutions.

Compliance & Policy

• Ensure compliance with federal, state, and local employment laws, labor

regulations and organizational policies and practices.

• Educate managers and employees on HR policies, procedures, and programs;

support consistent implementation across the property.

• Coach managers to strengthen leadership skills and effectively navigate

employee interactions and complex business situations.

Employee & Labor Relations

• Assist managers with employee relations including attendance, performance,

conduct, workplace conflict, and leave administration.

• Support the administration and interpretation of the collective bargaining

agreements (CBAs).

• Help resolve employee concerns through effective investigation and

• problem-solving support including gathering of information from documentation
• to conversations and recommended actions.

• Partner with leadership, HR Team and legal on complex employee and labor

relation situations while maintaining a positive work environment.

Payroll & Administrative Support

• Process and review timecard entries to ensure accuracy and timely submission

in accordance with company policy and applicable wage and hour requirements.

• Conduct regular payroll audits to identify and resolve discrepancies,

partnering with the Payroll team as needed.

• Support pay-period close activities and maintain documentation for audit

readiness.

Other

• Travel as needed for site visits, training, and audits.

Qualifications

• Bachelor’s degree in human resources, Business Administration, Industrial

• Relations or related field and minimum of 3 years of HR experience,
• equivalent combinations of education and experience considered.

• Experience working in a unionized workforce
• Strong knowledge of federal and multi-state employment laws and HR best

practices.

• Working knowledge of California-specific employment law requirements,

• including meal and rest period obligations, final pay rules, mandatory
• harassment prevention training (SB 1343), and Paid Sick Leave regulations
• under the HWHFA.

• Proficiency with HRIS systems (UKG preferred) and experience with payroll

functions, including timecard entry, review, and audit processes.

• Excellent communication, interpersonal, and organizational skills;

• demonstrated ability to build relationships and influence at all levels
• including conflict resolution.

• Experience with collective bargaining agreements, grievance procedures and

investigation practices.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Flexibility to respond to weekend or after-hours communications as needed.

Preferred Qualifications

• Bilingual in English and Spanish.
• PHR/SPHR or SHRM-CP/SCP certification.
• Experience facilitating training sessions, webinars, and onboarding programs.

Compensation: $70,000-85,000/year dependent on experience

Benefits

This position includes eligibility for the following benefits, subject to

applicable plan terms

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with

applicable law and eligibility criteria

• Eligibility for benefits and the specific terms, conditions, and offerings are
• governed by the applicable plan of documents and company policies, which may be
• amended at the Company’s discretion.

About Troon

• Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s
• largest professional club management company, that specializes in services in
• golf, hospitality, and residential communities. With more than 900 locations in
• 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided
• by values that emphasize being infectiously energetic, consciously kind, and
• humbly prosperous, Troon offers professionals the opportunity to grow and
• succeed within a globally respected organization. Learn more at www.troon.com
• [http://www.troon.com/].

• This job description is not exhaustive and may be updated to reflect additional
• duties as required.