HR Business Partner, NACF

• In pursuit of being Earth's Best Employer, our global Human Resources teams,
• known as People eXperience and Technology (PXT), drive business success by
• fostering a safe, inclusive, and innovative culture. The HR Business Partner
• provides HR generalist support to a large population of hourly employees and
• business leaders, bringing expertise in leadership development, employee
• experience, and operational excellence.

• In this role, you will partner with business leaders to deliver HR initiatives
• focused on talent management, employee engagement, and internal customer
• service. Success requires leveraging data-driven insights and understanding the
• importance of HR metrics to drive business impact. You may also lead a team of
• entry-level HR employees and own projects that enhance the employee experience.

• The HR Business Partner balances strategic and tactical responsibilities,
• driving organizational success through partnership with leaders. They execute
• core PXT processes while providing guidance on talent processes, performance
• management, and cultural initiatives. By building trust and influence through
• sound business acumen, they manage increasingly complex issues and deliver
• solutions that enhance both employee experience and business outcomes.

You will be expected to work onsite at an Amazon facility.

Key job responsibilities

• Improve site effectiveness by identifying systemic patterns, addressing root

• causes, and making high-judgment decisions that align with policy intent while
• minimizing risk. Establish and implement mechanisms that ensure consistent, fair
• application of policies while maintaining compliance with evolving regulations.

• Use data analytics to identify emerging trends, predict future challenges, and

• implement proactive solutions at the site level. Turn insights into practical
• initiatives that drive measurable improvements in employee experience and
• business performance.

• Execute and monitor employee engagement strategies and recognition programs.

• Maintain meaningful floor presence to gather insights, identify early signs of
• disengagement, and partner with leaders to drive targeted improvements.

• Coach Business Leaders on effective people management practices, including

• performance feedback, team development, and complex employee relations matters.
• Support leaders in building inclusive, high-performing teams.

• Partner with leaders to ensure equitable talent practices across selection,

• development, and advancement decisions. Champion initiatives that create an
• inclusive environment where all employees can thrive.

• Drive adoption of HR technology solutions, AI, and self-service tools,

• ensuring effective utilization while maintaining focus on high-touch service
• delivery in critical moments. Identify opportunities to enhance user experience
• and process efficiency.

A day in the life

• Your day will be a dynamic blend of strategic thinking and data-driven
• decision-making. You'll focus on driving organizational effectiveness and
• employee engagement, leveraging advanced analytics and AI-enabled tools to
• identify trends, anticipate business needs, and develop solutions that enhance
• workplace experience and deliver measurable results.

• From coaching leadership teams on workforce and talent management to driving HR
• process excellence, you'll collaborate with business leaders to develop
• forward-looking strategies focused on operational objectives and team
• effectiveness. You'll build strong partnerships across all levels of the
• organization while contributing to meaningful workplace improvements.

• Success in this role comes from your ability to navigate organizational
• dynamics, lead change initiatives, and make high-judgment decisions in ambiguous
• situations. Through a combination of business acumen, data-driven insights, and
• strategic partnerships, you'll help create a workplace culture where employees
• feel valued and empowered, while driving long-term organizational success and
• adaptability in a rapidly evolving business landscape.

About the team

• Amazon’s Fulfillment Centers (FCs) within North American Customer Fulfillment
• (NACF) are fast-paced environments that utilize robotics, scanning machines, and
• computer systems that track and allow the delivery of millions of items (and
• smiles) to households daily.

• NACF PXT is a talent cultivator where Amazonians gain a depth of experience and
• expertise nurtured to grow, flourish and thrive in other business lines across
• Amazon. Our HR Leaders provide strategic and tactical leadership direction,
• executing our people initiatives, providing internal customer support, and
• driving HR functional excellence and process improvement in locations with up to
• 6,000 associates. NACF's PXT teams are flexible, thoughtful, socially
• responsible, and are always planning for the future. Basic Qualifications: -
• Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience

• 2+ years of human resources or equivalent (e.g., operations, customer service,

retail, distribution, shipping/logistics, healthcare, hospitality,

manufacturing) experience

• Experience supporting or leading employee-focused processes including

• onboarding, benefits, investigations, training or talent management Preferred
• Qualifications: - Master's degree, or MBA

• Experience within a distribution center, logistics, or manufacturing

environment

• Ability to effectively train, guide, and support others in the use of various

HR technologies and digital platforms, with a focus on increasing user adoption

and enhancing end-user experience

• Demonstrated ability to build effective partnerships with business leaders
• Experience handling employee relations matters and conducting workplace

investigations

• Strong coaching and influencing skills with ability to guide leaders through

complex situations

• Experience supporting employee engagement and development initiatives with

measurable impacts on employee retention or satisfaction

• Amazon is an equal opportunity employer and does not discriminate on the basis
• of protected veteran status, disability, or other legally protected status.

• Our inclusive culture empowers Amazonians to deliver the best results for our
• customers. If you have a disability and need a workplace accommodation or
• adjustment during the application and hiring process, including support for the
• interview or onboarding process, please visit
• https://amazon.jobs/content/en/how-we-hire/accommodations
• [https://amazon.jobs/content/en/how-we-hire/accommodations] for more
• information. If the country/region you’re applying in isn’t listed, please
• contact your Recruiting Partner.

• The base salary range for this position is listed below. Your Amazon package
• will include sign-on payments and restricted stock units (RSUs). Final
• compensation will be determined based on factors including experience,
• qualifications, and location. Amazon also offers comprehensive benefits
• including health insurance (medical, dental, vision, prescription, Basic Life &
• AD&D insurance and option for Supplemental life plans, EAP, Mental Health
• Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
• Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
• Learn more about our benefits at https://amazon.jobs/en/benefits
• [https://amazon.jobs/en/benefits].

USA, NJ, West Deptford - 67,600.00 - 118,400.00 USD annually