Sr HR Business Partner

Position: Senior HR Business Partner FLSA Status: Exempt

Hrs. /Week: 40 hours / FT - exempt

Department: Human Resources Program: Administration

Reports to: Director of Employee Relations & Business Partnerships

General Statement of Duties: The Sr. HR Business Partner (Sr. HRBP) is responsible for building and ensuring alignment between the business operations and the HR practices and objectives. The Sr. HRBP maintains a strong understanding of the business’s strategy, providing recommendations and solutions using experience, data analyses, and organizational agility to guide decision making in support of the organization’s vision, mission, and overall objectives.

In this position, the Sr. HRPB will assist leadership and management in resolving employee relations issues, conducting effective investigations and recommending action for sensitive and complex situations and will mentor and guide other HRPB team members.

Supervisory Responsibilities:

• This position may provide supervisory responsibilities for HR Business Partners and other administrative staff as needed.

Responsibilities

1. Collaborates with division leaders and management in planning, implementing, and evaluating workforce priorities and human resources policies, programs, and practices, ensuring alignment with BAMSI’s vision and goals.
2. Promotes human resources programs and services to create a positive, productive, and supportive workplace and ensures that leaders and employees understand how to access appropriate HR support.
3. Advises management on workforce planning, employee engagement and retention, team effectiveness, and ongoing performance development. Partners with the designated Employee Relations team when matters require investigations, formal disciplinary guidance, or specialized employee relations support.
4. Serves as the primary point of contact and single point of accountability for coordinating HR support within assigned business areas. Engages appropriate subject matter experts across HR Shared Services, Talent Acquisition, Learning & Development, Compensation & Benefits, Leave Administration, and Employee Relations, and follows through to ensure clear ownership, timely resolution, and communication to the field.
5. Supports consistent application of HR policies and practices by identifying potential compliance concerns, maintaining appropriate records, and coordinating with the designated HR specialists. Refers employee relations investigations, labor relations matters, and requests for legal guidance to the Employee Relations team.
6. Actively participates in and leads projects throughout the business, translating HR priorities into practical implementation plans with clear responsibilities, timelines, communication, and follow-through.
7. Provides guidance and mentoring to HR Business Partners and/or HR Generalists, supporting consistent business partnership practices, effective coordination across HR functions, and accountability for service delivery.
8. Builds strong working relationships with assigned operational leaders and maintains a regular presence in the programs and locations they support to understand service delivery, staffing needs, and workforce challenges.
9. Analyzes and reports on HR metrics and trends, including vacancies, turnover, early retention, overtime, agency utilization, and workforce readiness. Uses findings to recommend actions and partners with leaders to monitor implementation and results.
10. Maintains knowledge of industry trends, HR best practices, and applicable employment requirements. Partners with HR specialists to translate relevant changes into practical guidance and consistent implementation within assigned business areas.
11. Performs other related duties as assigned

Qualifications

1. Bachelor's Degree, with a concentration in Human Resources Management, Business or related field.
2. Minimum of seven (7) years proven working experience as a Human Resources Business Partner/Generalist, Employee Relations Specialist or related human resource discipline.
3. SHRM-CP / SHRM-SCP highly desired.
4. Thorough understanding and working knowledge of applicable federal and state labor and employment laws and regulations.
5. Exceptional customer focus with strong professional acumen.
6. Dedicated team player, highly organized, ability to take the initiative and be independent.
7. Excellent time management skills and the ability to manage multiple assignments.
8. Adept at developing and delivering trainings and presentations in partnership with the Learning & Development (L&D) team.
9. Excellent analytical skills, including the ability to interpret workforce data, identify underlying issues, and translate findings into practical recommendations and action plans.
10. Ability to maintain a high level of professionalism and strict confidentiality.
11. Will be required to travel between locations and have an on-site presence as appropriate.
12. Strong problem-solving skills and ability to exercise sound judgement and discretion.
13. Proven and successful experience in influencing senior management and division leaders into the adoption of ultimately beneficial people management policies and procedures.
14. Exceptional communication skills, both in written and verbal form in order to facilitate smooth and effective communication with all levels in the organization.
15. Experience in a union environment a plus.
16. Solid understanding and comfort using technology, particularly MS Suite (Word, Excel, PowerPoint & Teams), and HRIS systems with ADP experience a plus.

Travel

This position is hybrid, with a minimum of three days per week working on-site from the office and supported program locations, consistent with BAMSI’s flexible work policy and operational needs. The primary work location will align with the location of the operational leader supported, anticipated initially to be Brockton. Travel to other BAMSI offices and programs across Massachusetts, including locations from Plymouth to Worcester, is required for site visits and meetings. Additional on-site presence may be required based on business needs.