Human Resources Business Partner

Position Type: Full-Time, Salary Exempt

Department: Human Resources – Bank Division

Reports To: Chief Human Resources Officer

Position Summary

The Human Resources Business Partner (HRBP) serves as the primary HR presence within the bank's branch network and acts as the first point of contact for employee relations matters, performance management support, payroll administration, benefits assistance, and employee development initiatives.

This role works closely with branch leadership, department managers, and senior leadership to support organizational goals while ensuring compliance with employment laws, company policies, and banking industry standards. The HRBP will regularly travel to branch locations throughout the Texana Bank footprint to build relationships, provide on-site support, and champion employee engagement initiatives.

The ideal candidate is a proactive HR professional who is comfortable engaging with leaders at all levels of the organization, providing sound counsel on people-related matters, and representing Human Resources as a trusted business partner.

Key Responsibilities

Employee Relations & Business Partnership

• Serve as the first point of contact for employee and manager questions regarding workplace concerns, policy interpretation, and employee relations matters.
• Investigate employee relations issues and partner with leadership to develop effective resolutions.
• Provide coaching and guidance to managers regarding performance management, employee development, disciplinary actions, and conflict resolution.
• Support the administration and consistent application of company policies and procedures.
• Build and maintain effective working relationships with branch leadership, executive management, and members of the Board of Directors.
• Promote a positive employee experience and foster a culture of accountability, teamwork, and engagement.

Talent Management & Team Development

• Partner with managers to identify development opportunities and support employee growth.
• Assist leaders with performance management processes, goal setting, coaching, and succession planning.
• Coordinate and facilitate training initiatives and leadership development programs.
• Support recruiting, interviewing, onboarding, and employee retention efforts as needed.

Payroll & Benefits Administration

• Process and administer the bank's payroll in an accurate and timely manner.
• Maintain payroll records and ensure compliance with applicable wage and hour regulations.
• Assist employees with benefit enrollment, changes, and benefit-related questions.
• Coordinate benefit administration activities in partnership with vendors and internal stakeholders.
• Support annual open enrollment and ongoing benefits communication efforts.

Compliance & HR Administration

• Maintain employee records and ensure confidentiality of sensitive information.
• Assist with compliance initiatives related to federal, state, and local employment laws.
• Support leave administration, including FMLA, ADA accommodations, workers' compensation, and other employee leave programs.
• Prepare reports, analyze workforce data, and provide recommendations to support business objectives.
• Assist with HR projects and strategic initiatives as assigned.

Community Engagement

• Represent Texana Bank at community events, job fairs, networking functions, and other external activities.
• Support the bank's commitment to community involvement and employer branding.
• Build relationships that enhance Texana Bank's reputation as an employer of choice within the communities we serve.

Travel Requirements

• Regular travel to Texana Bank branch locations in Longview, Texarkana, Linden, and Keller.
• Travel is expected approximately twice per month to support staff and leadership across multiple locations.
• Visits to the Keller market will occur less frequently based on business needs.
• Valid driver's license and reliable transportation required.

Required Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
• Minimum of 5 years of progressive Human Resources experience.
• Experience handling employee relations matters and advising managers.
• Payroll administration experience.
• Working knowledge of employee benefits administration.
• Strong knowledge of federal and state employment laws and HR best practices.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Ability to handle confidential information with discretion and professionalism.
• Strong organizational skills and attention to detail.
• Proficiency with HRIS, payroll systems, and Microsoft Office applications.
• Demonstrated ability to effectively communicate and partner with senior executives and organizational leaders.
• Strong executive presence, professionalism, and ability to build credibility across all levels of the organization.

Preferred

• HR experience within a financial institution, banking environment, or highly regulated industry.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Multi-location workforce experience.
• Experience facilitating training and leadership development initiatives.

What Success Looks Like

The successful candidate will be a visible and trusted HR resource across all Texana Bank locations, building strong relationships with leaders and employees, resolving workplace concerns effectively, ensuring payroll and benefits processes run smoothly, and helping cultivate a positive, engaged culture that supports the bank's continued growth and success.