HR Business Partner Generalist

• The HR Business Partner (HRBPG) Generalist provides high-quality, consistent HR
• support to site-level leaders. This role serves as a critical bridge between
• Team Member–facing HR operational support and high-level business strategy. The
• HRBP Generalist also supports the broader HR Business Partner function by
• ensuring workplace concerns are properly documented, triaged, and resolved
• through the appropriate HR channel.

• The HRBP Generalist role offers exposure to both tactical HR operations and
• foundational business partnering responsibilities; collaborating with HR
• Business Partners on activities that align assigned client strategies & plans
• with HGV organizational goals.

Here's why you'll love it here!

We offer an excellent benefits package to our full-time Team Members that

include

• Salary range: $85,000 - $100,000/ Annual
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness - 401k plan with company match, Life insurance, Company

stock purchase program

• HGV provides access to outstanding Team Member benefits, discount travel

• programs and much more! Join HGV to access these premier benefit programs
• today!

• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities
• and more!

• HGV was awarded four out of five stars for fostering a culture of work-life
• balance and family-friendly benefits, and is one of Newsweek's "America's
• Greatest Workplaces for Parents & Families." Over the past 30 years, the highest
• honor we’ve received is the continued loyalty of our Owners, Members and Guests.
• We’ve also earned accolades for the remarkable work of our dedicated Team
• Members throughout our resorts, call centers and corporate offices.

RESPONSIBILITIES

• To be successful in this role, the HRBP Generalist will be proactive in
• advising, providing insights and resources, and drive consistency and follow up
• in HR processes.

Coaching & Organizational Effectiveness

• Act as a trusted advisor to line managers, offering coaching and guidance on

• every-day workplace situations including performance management, Team Member
• development, policy alignment and implementation, and team dynamics to help
• them lead effectively.

• Advise and coach Leaders and Team Members in understanding HR policies,

procedures, and appropriate application in real-time scenarios.

• Provide ongoing performance management guidance, including coaching,

• counseling, and career development discussions, in alignment with HRBP
• practices.

• Coach managers on team member engagement and retention strategies; Identify

• recurring themes and opportunities for proactive leader coaching or
• intervention.

• Provide guidance and support on how to navigate complex employee relations

issues for both planned and unscripted critical conversations.

• Leverage HR data (e.g., turnover, engagement survey results) to inform

recommendations and support people-led decisions.

• Supports HRBP Managers with change management initiatives and ensure

successful leadership transitions.

• Provide guidance to people leaders in relation to people and team dynamic

• issues; escalates to HRBP Manager and Team Member Relations (TMR) with items
• where more complex compliance with Federal and local law expertise is needed.

• Understand and maintain a high level of business literacy about assigned

client groups’ core function and culture.

• Support organizational performance by bridging HRBP strategic priorities with

Team Member–facing, day-to-day HR activities for assigned client groups.

Intake, Triage, & Escalation

• Serve as the first escalation point for Team Member workplace concerns

following Help Desk resolution or routing.

• Act as the primary advisor to Managers / Sr Managers on employee relations

• matters, including performance concerns, conduct issues, conflict resolution,
• and workplace standards.

• Conduct structured intake interviews to gather facts in a standardized,

• consistent format. Accurately document and classify concerns (e.g., policy
• risk, interpersonal conflict, leadership coaching needs). Recommend
• appropriate actions based on findings, precedent, and risk assessment.

• Make sound triage decisions to either manage employee relations case directly

• or route matters appropriately to Team Member Relations (TMR) for potential
• investigations, compliance risks, or legal exposure or HR Business Partners
• Managers for escalated leader coaching needs, cultural issues, or team
• dynamics support.

• Guide Leaders through corrective action processes, up to and including

termination, ensuring documentation, consistency, and risk mitigation.

• Monitor regional case trends and proactively address with respective HRBP

Manager.

HR Program & Process Support

• Support HRBP Leadership with core HR Processes related to talent management,

• workforce and succession planning, performance planning and annual salary
• review cycles; Maintain appropriate data & insights.

• Support HRBP Leadership in managing organizational changes and restructuring,

focusing on culture and morale.

• Support HRBP Leadership in facilitation of talent review calibration

• meetings, ensuring ratings are consistent, constructive, and
• forward-looking.

• Follow up on talent reviews to ensure development plans, training, or

mentoring actions are implemented for identified team members

• Partner with HRBP leadership to ensure consistent application of HR programs

and initiatives at the functional level.

• Collaborate with business leaders and learning and development teams to

• create targeted learning experiences that support team member growth and
• business success.

• Facilitate consistent application, implementation, and improvement of HR

policies, processes, and programs.

• Provide insights to drive continuous improvement of HR deliverables;

• Collaborate in global and local efforts that support Team Member engagement
• and retention.

• Embodies the Hilton Grand Vacations Values of Hospitality, Integrity,

Leadership, Teamwork, Ownership, Now,

• Completes all required Company training/compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and

procedures.

• Performs other related duties as assigned.

QUALIFICATIONS

What are we looking for....

• Hilton Grand Vacations is a leader in the vacation ownership industry, operating
• with an unwavering commitment to innovation, quality, and continued growth.

To fulfill this role successfully, you must possess the following minimum

qualifications and experience

• BA/BS/Bachelor’s Degree or 3+ years of relevant experience may be considered

in place of the education requirement.

• 1 - 3 years of related experience
• Less than 10% travel
• Ability to demonstrate excellent verbal and written communication skills.
• Ability to demonstrate advanced proficiency in computer skills including

• applications such as Microsoft Word, Excel, PowerPoint with the ability to
• learn and adapt to new technology and platforms.

• Expertise in managing complex employee relations issues, including conflict

resolution and coaching managers through difficult situations.

• Strong diagnostic, problem-solving, and analytical skills.
• Demonstrated ability to anticipate needs and demonstrate good judgement and

decision-making skills.

• Demonstrated ability to work in a fast-paced, high-pressure environment.

It would be helpful in this position for you to demonstrate the following

capabilities and distinctions

• SHRM-CP, SHRM-SCP, or PHR
• 3 – 5 years of related experience

• We are an equal opportunity employer and value diversity at our company. We do
• not discriminate on the basis of race, religion, color, national origin, gender,
• sexual orientation, age, marital status, veteran status, or disability status.

• We will ensure that individuals with disabilities are provided reasonable
• accommodation to participate in the job application or interview process, to
• perform essential job functions, and to receive other benefits and privileges of
• employment. Please contact us to request accommodation.