JobsImplementation ConsultantCalgaryClearDent Dental Software Implementation Specialist
ClearDent
Posted 7 days ago
ClearDent Dental Software Implementation Specialist
ClearDent · Calgary, Alberta, Canada
In short
The Implementation Specialist is responsible for guiding customers through the transition to ClearDent software by providing remote and on-site training. They also build lasting customer relationships and collaborate with product management to improve software services.
What they're looking for
MUST-HAVE SKILLS
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Candidates must have at least 2 years of dental practice management experience and 1 year of training experience. Proficiency with ClearDent software and a valid driver's license are required, along with the ability to work independently.
About ClearDent
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Questions about this role
- Is this ClearDent role remote?
- Tagged remote.
- What does it pay?
- The posting lists CA$59,500–CA$68,000 a year.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 2-5 years.
The posting, in full
About ClearDent ClearDent builds software and digital tools to help dentists manage all aspects of their practice, allowing them to focus on providing excellent oral care. For over twenty years, we’ve been an industry leader in streamlining and elevating oral healthcare for patients and doctors. As we begin offering cloud solutions to clinics, hospitals, and operating theatres, we’re looking for flexible, creative talent to join our team and help modernize dental offices across Canada.
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About ClearDent
ClearDent builds software and digital tools to help dentists manage all aspects of their practice, allowing them to focus on providing excellent oral care. For over twenty years, we’ve been an industry leader in streamlining and elevating oral healthcare for patients and doctors. As we begin offering cloud solutions to clinics, hospitals, and operating theatres, we’re looking for flexible, creative talent to join our team and help modernize dental offices across Canada.
About the Role
The Dental Software Implementation Specialist ensures a smooth onboarding experience for our customers by providing training.
While you will be based out of your home office, the role does require some travel.
Responsibilities
- Skilled at analyzing business processes and guiding customers to ensure a smooth transition to ClearDent’s systems
- Perform on-site training, remote training, and consultative services
- Create educational materials and conduct webinars
- Build lasting relationships with our customers to ensure success
- Maintain accurate histories of customer contacts and training records in our CRM system
- Work with product management to improve software applications and services
- Other duties as assigned
What You Bring
- 2 years of dental practice management experience is required
- 1 year of training experience or equivalent
- Experience with ClearDent software is required
- Independent worker
- Ability to train in a variety of settings and to a variety of experience levels
- Strong customer relationship-building skills
- Organization and accurate record-keeping are imperative in this role
Attributes
- Efficient and organized, able to juggle various tasks
- Energetic, self-directed and results-oriented
- Genuine interest in helping people
- High emotional intelligence with a high degree of empathy
- Natural problem solver, with highly developed diplomacy skills
- Natural curiosity and a desire to continually grow and develop
- Comfortable working in a fast-paced and dynamic environment
- Team player with a positive attitude and willingness to work collaboratively
Work Environment
- May work outside of regular business hours
- A valid driver’s license and reliable vehicle are required
- Travel may be required from time to time
One Last Thing
We understand that the best candidates don’t always meet every requirement. If you’re a customer-focused, passionate problem-solver excited by the potential the dental industry offers, we’ll happily review your application.
To Apply
This job posting will remain open until filled. To apply, send us your resume and cover letter, highlighting your skills. Please tell us what makes you special and why you’d be an excellent fit for the ClearDent team!
Please note that we only accept candidates who live in Canada and are eligible to work there.
We thank all applicants for their interest. However, we will only contact those candidates selected for interviews.