Salesforce Implementation Consultant & Platform Administrator

SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Salesforce Implementation Consultant &Platform Administrator

Location(s): Toronto – 200 Front St

Status: Fulltime Permanent

Get To Know Us

SS&C is leading the way. We continue to look for today’s and tomorrow’s brightest talent, those that embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to reach out and apply to our welcoming and inclusive environment.

SS&C prides itself on hiring diverse, honest, dynamic individuals, who value collaboration, accountability, integrity, and innovation to name a few. We are a fast-paced environment, who promote flexibility, authenticity and offer a hybrid working model to ensure employees can manage their day and meet both work and personal commitments.

Why You Will Love It Here!

• Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
• Your Future: RRSP Matching Program, Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C Learning Institute
• Extra Perks: Discounts on fitness clubs, travel and more!
• Wide-Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees

What You Will Get To Do

• Lead Salesforce implementation projects from discovery through deployment and post-launch support. Act as the primary client contact and trusted advisor throughout project engagements.
• Gather business requirements and translate them into scalable Salesforce solutions.
• Manage project scope, timelines, budgets, resources, risks, and deliverables.
• Configure and administer Salesforce, including automation, security, reporting, dashboards, and user access.
• Partner with stakeholders to optimize business processes and drive operational efficiency.
• Manage platform enhancements, releases, and change management activities.
• Coordinate testing, user acceptance testing (UAT), and deployment activities.
• Lead data migration, validation, and reconciliation efforts.
• Collaborate with technical teams on integrations, customizations, and solution delivery.
• Create and maintain project documentation, training materials, and status reports.
• Deliver user training and support adoption initiatives.
• Monitor platform performance, user adoption, and data quality.
• Identify opportunities to enhance platform capabilities and business value.
• Partner with cross-functional teams to ensure successful project outcomes.
• Proactively identify and mitigate project risks.
• Recommend improvements to implementation methodologies and platform governance.

What You Will Bring

• Proven experience leading Salesforce implementation, enhancement, or transformation projects.
• Hands-on Salesforce administration and configuration experience.
• Strong knowledge of Salesforce Lightning Experience and platform functionality.
• Experience gathering and translating business requirements into effective solutions.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong stakeholder management and relationship-building skills.
• Experience facilitating workshops, status meetings, and executive communications.
• Knowledge of Agile, Scrum, Waterfall, or hybrid project delivery methodologies.
• Experience with data migration, data governance, and system integrations.
• Familiarity with ETL tools, SQL, APIs, and integration technologies is an asset.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent written, verbal, presentation, and facilitation skills.
• Self-starter with the ability to work independently and collaboratively.
• Experience within financial services, wealth management, asset management, fintech, or related industries is an asset.
• Salesforce certifications are strongly preferred.
• PMP, CAPM, Scrum Master, Agile, or related certifications are an asset.
• Bachelor's degree in Business, Information Systems, Computer Science, Finance, or a related field, or equivalent experience.
• 3-5+ years of Salesforce administration, implementation consulting, project management, or related client-facing technology experience.
• Salesforce Administrator Certification.
• Experience with Salesforce Data Loader, Data Import Wizard, and third-party migration tools.
• Experience with Financial Services Cloud and wealth management platforms.
• Knowledge of CRM governance, release management, and change control processes.
• Experience supporting enterprise SaaS platforms within a regulated industry.
• Salesforce Administrator Certification.
• Experience with Salesforce Data Loader, Data Import Wizard, and third-party migration tools.
• Experience with Financial Services Cloud and wealth management platforms.
• Knowledge of CRM governance, release management, and change control processes.
• Experience supporting enterprise SaaS platforms and client implementations in a regulated industry environment.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. SS&C Technologies Canada Corp. fosters a positive, equitable and progressive workforce and is committed to accommodating applicants with disabilities throughout the hiring process. We will work with applicants requesting accommodation at any stage of this process. If you require any accommodation during the application and hiring process, please contact: tacanada@sscinc.com.

No phone calls or email applications please. We thank all candidates for their interest, but only those under consideration will be contacted.

Salary Range: $75,000 - 110,000

This job advertisement is for an existing vacancy which has been posted both internally and externally.

You need to be legally eligible to work at the location(s) specified above and, where applicable, must be able to provide a valid work or study permit, if selected for an interview.

SS&C uses AI tools to help screen and assess applicants by analyzing resumes and applications to identify candidates whose skills match our needs. These tools support, but do not replace, human decision-making.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.