JobsImplementation ConsultantUnited StatesTechnology Implementation Specialist - Marshall Health Network
Marshall Health
Posted today
Technology Implementation Specialist - Marshall Health Network
Marshall Health · Huntington, West Virginia, United States
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In short
The Technology Implementation Specialist leads the setup and configuration of an AI-enabled navigation platform while managing integrations with Oracle Health and state data networks. They are responsible for building reporting dashboards, training staff, and ensuring compliance with security and HIPAA standards.
What they're looking for
MUST-HAVE SKILLS
ALSO MENTIONED
Candidates must have a bachelor's degree in health informatics or a related field and at least 3 years of experience in clinical or healthcare IT systems. Proficiency in EHR integration, healthcare data standards, and strong project management skills are required.
About the employer
Marshall Health
Marshall Health is the largest, most comprehensive health care provider group in our region. Our patients are treated by a team of healthcare professionals that includes the region's top physicians and researchers and benefit from the latest diagnostic and treatment facilities.
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Marshall Health delivers world-class care to our community in every setting--from clinics and labs to a major teaching hospital. When you choose a Marshall Health provider, you become a part of the Marshall team, helping us teach medical students and provide advanced training to more than 150 resident physicians and fellows who represent the healthcare future of this region. This is the Marshall Health mission--to achieve medical excellence through educating West Virginia's future physicians, continuing medical research and providing you with quality health care.
- INDUSTRY
- Medical Practices
- COMPANY
- Nonprofit
- FOUNDED
- 1977
- HEADQUARTERS
- Huntington, WV
- SIZE
- 1,001-5,000
- OFFICES
- 5 on LinkedIn
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Questions about this role
- Is this Marshall Health role remote?
- Tagged on site.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 2-5 years.
The posting, in full
Gets the technology behind the regional navigation service working and keeps it working. Leads setup of the AI-enabled navigation platform, connects it to Oracle Health and to participating clinics, and builds the data connections to the West Virginia Health Information Network (WVHIN) and the State's data spine. Also produces the dashboards and data the program needs for State reporting and milestone payments.
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Technology Implementation Specialist
Position summary
Gets the technology behind the regional navigation service working and keeps it working. Leads setup of the AI-enabled navigation platform, connects it to Oracle Health and to participating clinics, and builds the data connections to the West Virginia Health Information Network (WVHIN) and the State's data spine. Also produces the dashboards and data the program needs for State reporting and milestone payments.
Key responsibilities
Platform implementation
- Serve as MHN's day-to-day lead with the AI navigation platform vendor through configuration, testing and go-live.
- Configure referral intake, work queues, outreach and reporting to match program workflows.
- Train navigators, the RN and clinic staff on the platform; maintain user guides.
- Provide first-line support and manage vendor tickets.
Integration and interoperability
- Work with MHN IT to integrate the platform with Oracle Health (Cerner).
- Set up referral intake from participating clinics on other EHRs or fax.
- Lead connection to the State data spine within 60 days of award, using the State's standards (e.g. FHIR-based APIs).
- Help each participating clinic onboard to WVHIN and begin submitting encounter data within 12 months.
Data and reporting
- Build dashboards for program measures: referral volume, days to appointment, no-shows, follow-up, ED visits, readmissions and care gaps.
- Pull baseline data at the start and monthly data after; prepare data for monthly State reports and milestone evidence.
- Make sure the State has real-time access to program data as the grant requires.
Security and compliance
- Work with MHN information security and compliance on access controls, HIPAA, 42 CFR Part 2 handling and AI governance review.
- Keep integration and configuration documentation current.
Qualifications
Required
- Bachelor's degree in health informatics, information systems or a related field, or equivalent experience.
- At least 3 years of experience implementing or supporting clinical or healthcare IT systems.
- Experience with EHR integration (HL7, FHIR or interface engines) and healthcare data.
- Strong project management and vendor coordination skills.
- Able to explain technical topics to clinical and non-technical staff.
Preferred
- Experience with Oracle Health (Cerner) and Oracle Health Data Intelligence.
- Experience with health information exchange onboarding (WVHIN or similar).
- Reporting and dashboard skills (SQL, Power BI, Tableau or similar).
- Epic, Cerner or project management certification.
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