Senior UX Designer, Digital Experience & Transformation

Join the Team Modernizing Medicine

At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

• Consistently ranked as a Top Place to Work
• 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”
• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties
• Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary

We are looking for a Senior UX Designer – Digital Experience & Transformation to report directly to Executive UX Leadership and work alongside our Expert UX Designer, product teams, and enterprise architects. This role is a specialized, high-impact position that balances two core areas of impact: 50% capacity dedicated to driving digital transformation, building with Claude Code, and abstracting complex technical/CLI workflows into visual UIs; and 50% capacity dedicated to core product initiative design.

This candidate needs to have a diverse set of skills that works to improve experiences for all users: end users, clients, the extended product and development teams, and stakeholders. They do this by helping to ensure usability, accessibility, and delight are incorporated into these experiences while helping negotiate timelines, identify value, and determine incremental improvements for our growing products. These are technically curious designers, and they are expected to support the complete software development lifecycle by partnering closely with the extended product teams to conceive, define, and understand requirements; identify use cases, suggest interactions and functionality to support the goals of all the represented users listed above, and define success metrics that will aid in validating the end product before and after delivery to our end users.

A strong portfolio demonstrating these skills is required, along with experience building prototypes, including code-based or AI-assisted prototypes, to communicate and test ideas. This is a design role; they won't be writing production code.

Responsibilities

Digital Transformation & AI-Driven Workflows

• Builds, tests, and iterates on live-code prototypes using Claude Code and terminal-based AI tools to rapidly validate UI concepts, micro-interactions, and component logic.
• Translates Figma design tokens directly into production-ready React/TypeScript components using Claude Code, ensuring seamless alignment between design artifacts and front-end engineering.
• Translates complex technical workflows (including ones that today live in command-line scripts and developer tools) into intuitive, visual, human-centered experiences. Partners with architects and engineers to understand how things work, then design how they should feel to someone who has never opened a terminal.
• Drives early technical feasibility reviews by using Claude Code to inspect component structures, test mock APIs, and verify code-level design fidelity prior to quarterly planning.

Core Product Initiative Design

• Partners upstream with Product Management during discovery to frame problem statements, co-write requirements, and define success metrics prior to execution.
• Delivers complete design artifacts (user flows, wireframes, interactive prototypes, and detailed UI specifications) for assigned value stream initiatives.
• Collaborates downstream with engineering teams to ensure design specifications and accessibility standards (WCAG 2.2 Level AA) are accurately realized and tested in production code.
• Conducts user interviews and usability tests to inform design decisions and validate implemented features.
• Effectively communicates design decisions through written and verbal means to all levels of stakeholders, translating complex technical concepts into simple language.

Qualifications

• Bachelor’s degree in Human-Computer Interaction, User Experience Design, Computer Science, or equivalent work experience.
• 5+ years of experience designing software interfaces for complex web applications, enterprise SaaS platforms, developer tools, or internal workflow engines.
• Hands-on proficiency building with Claude Code (or similar CLI/AI coding environments) to generate, modify, and test front-end UI code, components, and prototypes.
• Basic understanding of HTML/JS/CSS.
• Demonstrated ability to break down highly technical, multi-step command-line processes into simple, guided visual user interfaces.
• Strong understanding of human-computer interaction principles and accessibility standards (WCAG 2.2 Level AA).
• Proficiency in creating wireframes, prototypes, and high-fidelity designs using Figma.
• Excellent communication and storytelling skills to explain design rationale, demonstrate working code prototypes, and drive adoption across product and dev teams.
• Experience conducting user research, moderating user interviews, and analyzing user data to validate design decisions.
• Familiarity with Agile/Scrum methodologies and quarterly delivery planning.

ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

United States

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs,
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.