JobsProduct DesignerNew YorkFounding Product Designer
True Talent Solutions Partners
Posted yesterday · Jobs at True Talent Solutions Partners
Founding Product Designer
True Talent Solutions Partners · New York, New York, United States
In short
You will design end-to-end customer experiences for claims professionals, focusing on complex workflows and AI-agent interactions. You will also conduct user research and partner with engineering teams to translate insights into implementation-ready designs.
What they're looking for
MUST-HAVE SKILLS
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The role requires 5 to 8 years of product design experience, specifically in early-stage startups or as a founding designer. Candidates must have a portfolio demonstrating ownership of dense, technical software and complex workflows.
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Questions about this role
- Is this True Talent Solutions Partners role remote?
- Tagged on site.
- What does it pay?
- The posting lists $170,000–$220,000 a year.
- Does it sponsor visas?
- Listed as no visa sponsorship.
- What experience does it ask for?
- Listed as 5-10 years.
The posting, in full
Join an early-stage AI company building software for insurance claims operations. As the first product designer, you will shape the end-to-end experience for claims professionals and leaders, making complex workflows clear and effective. Design customer-facing experiences across claims workspaces, dashboards, and other product surfaces.
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About the Role
Join an early-stage AI company building software for insurance claims operations. As the first product designer, you will shape the end-to-end experience for claims professionals and leaders, making complex workflows clear and effective.
What You'll Do
- Design customer-facing experiences across claims workspaces, dashboards, and other product surfaces.
- Research how customers use the product through usage data, discovery calls, and direct observation, then use those insights to prioritize improvements.
- Partner with product and engineering teams to translate customer problems into clear workflows and implementation-ready designs.
- Design experiences that make AI agent actions, reasoning, sources, and uncertainty visible, while giving users control to review or intervene.
- Elevate the product experience from early interfaces to enterprise-grade workflows, guiding work from discovery through delivery.
- Build design principles and a design system, prototype with AI tools, and measure whether changes reduce user effort.
What We're Looking For
- 5 to 8 years of product design experience, with consistent tenure in technology companies.
- Experience as an early-stage startup designer, founding designer, or first hire in a design function.
- A portfolio demonstrating UX ownership of dense, technical software and complex workflows used regularly by operators.
- Data-informed design experience using behavioral analytics, heat maps, instrumentation, and user research.
- Experience prototyping with AI-assisted tools such as Claude or Lovable.
- Strongly relevant experience may include insurance, claims, healthcare, other compliance-heavy operations, or AI experiences with human review.
- Experience building design systems and principles is valued. This is a product design role, not a front-end engineering role.
- U.S. work authorization is required. Visa transfers are supported, but new visa sponsorship is not available.
Compensation & Benefits
Base salary: $170,000 to $220,000 annually. Visa transfers are supported; new visa sponsorship is not available.
Location
On-site, five days per week in New York, NY.
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