Senior UX Designer

About the role

InfoTrust is hiring a Senior UX Designer to own the user experience across our growing portfolio of enterprise SaaS products. Our products help organizations trust, verify and govern their marketing data, privacy and compliance. You'll be our product team's dedicated UX designer, responsible for how customers move through our products, from the first screen they see to the workflows they rely on every day.

Your job is to make sure the experience is designed with purpose, not left to whatever the build produces. You'll take a feature from a defined problem to a validated design: map the user journey, settle structure in wireframes, work out the look in mockups, and test how it feels in prototypes, working closely with engineering before the build Product Management decides what we build and why. You decide how it works for the user.

This is a hands-on, senior individual-contributor role, working closely day to day with Product Management and Engineering.

What you'll do

• Own user journeys and flows: Map current and future journeys, define flows and decision points, and make sure each feature connects cleanly to what comes before and after it.
• Own wireframes and mockups: Settle structure and navigation in wireframes, and appearance and layout in mockups built from our shared design system's components, so designs can be built as drawn.
• Own prototypes for validation: Build interactive prototypes quickly with AI build tools so stakeholders and users can experience a design before it's built, then hand validated designs to engineering.
• Own usability research: Plan and run usability tests and journey interviews with customers and internal consultants, and turn findings into design changes and clear input for Product Management.
• Own interaction standards: Define and document how common elements behave (tables, forms, navigation, side panels vs. modals, errors and empty states) so engineering and the design system apply them consistently.
• Partner across the team: Bring usability findings into product priorities, propose design system components when a journey needs them, review implemented work before release, and help sales, customer success and support understand what's changing.

Qualifications

• 5+ years of UX or product design experience, mostly on external-facing B2B or enterprise SaaS products
• A portfolio of complex, data-heavy work (dashboards, configuration, multi-step workflows, role-based experiences) that shows your process from problem to validated design
• End-to-end skills: journey mapping, information architecture, interaction design, wireframing and high-fidelity mockups
• Hands-on prototyping experience, including AI-assisted prototyping
• Experience planning and running usability research and turning findings into clear design decisions
• Experience designing within a design system and defining interaction patterns others apply
• Ability to work independently as a solo designer, set your own standards, and explain your decisions to leadership
• A clear sense of where design ends and product definition begins
• Strong communication and collaboration with product managers, engineers and non-technical stakeholders
• Proficient with tools such as Claude Design, Figma, FigJam or Miro for prototyping; close equivalents welcome

Bonus: Experience with MarTech, analytics, privacy, data governance or compliance products, or with accessibility standards such as WCAG.

You'll love this role if you want to be the person who defines what good UX looks like here, enjoy making complex, data-heavy products feel simple, and would rather test with real users than debate opinions.

It may not be the right fit if you want to decide which features get built, prefer visual polish over interaction design, expect a design team around you, or would rather hand off a mockup and move on.

Why Work Here?

InfoTrust is becoming a product company, and the people who join now will shape what we build and how we build it. We’ve been named a Great Place to Work for 7 years running, and our team members are deeply connected to our core values:

• Earn Trust: Deliver on what you promise.
• Be Respectful: Don’t be an a**hole.
• Promote Diversity: Seek understanding and be inclusive.
• Take Ownership: There is no “they.” Take initiative.
• Grow Every Day: Learn and apply.
• Contribute With Passion: Desire to do good. Give to grow.

Through the InfoTrust Foundation, a registered 501(c)(3) nonprofit, we give back to the communities where our team members live and work.

Benefits

Benefits for US-based team members include health, vision and dental insurance with employer-sponsored premiums, a short-term incentive plan, unlimited PTO, a generous parental leave program, a 401(k) with company match and more.

Equal Opportunity

InfoTrust is an equal opportunity employer. We welcome people of different backgrounds, experiences and perspectives, and we don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other legally protected status. If you need an accommodation during the application process, contact us at recruiting@infotrustllc.com

Don’t check every box? Job descriptions aren’t perfect, and research shows many great candidates hold back unless they meet every qualification. If you’re excited about this role, please apply.